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By sarah

January 22, 2011 4:25 PM | Link to this

As a DISH employee I know how that could be very frustrating to have to get a price increase. We all have price increases though they are not fun we sometimes have no choice. As a consumer and an employee with DISH I have learned to be more understanding when companies have to go through this. We always do our best to make sure we don’t have to increase prices that are unfair to our customers. We always try to fight for a fair price if we do have to increase.

By Sarah

January 22, 2011 4:25 PM | Link to this

As a DISH employee I know how that could be very frustrating to have to get a price increase. We all have price increases though they are not fun we sometimes have no choice. As a consumer and an employee with DISH I have learned to be more understanding when companies have to go through this. We always do our best to make sure we don’t have to increase prices that are unfair to our customers. We always try to fight for a fair price if we do have to increase.

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By Tony

November 1, 2008 1:07 AM | Link to this

TWC. Southern California. They Suck…NEVER AGAIN.. They Lie, the worst Customer service that I know. They sold me a bundle package (Cable, Internet and digital Phone Service.) The person who visited my house even signed a document that says 3000 free international minutes per month for 1 Year. This was in late August. Today I was informed that beginning of November 1st. Its only 1000 minutes per month. This is happening every day to every one who takes this package. Liars. From the top guy to the bottom.

By Amused

October 30, 2008 3:10 PM | Link to this

I find it funny how ignorant most of these comments are. It really makes me laugh. Wow, what big news! This happens every year… big surprise! Guess what! It will happen next year too! Most of you are clueless with the poor customer service, poor installations, and poor tech support from Dish Network, DirecTV, at&t, and Verizon… I’ve had them all. Sometimes it takes TWC a while because they are BUSY! The other companies simply don’t have the work load! And THEY STILL SUCK!

By frustrated

October 27, 2008 9:49 AM | Link to this

I’m canceling Time Warner today.

By Ralph Prince

October 24, 2008 6:31 PM | Link to this

TWC sucks! TWC has never been a customer oriented company and it just seems to get worse each year.

By Stuckdog

October 23, 2008 4:35 PM | Link to this

I can’t wait for FIOS to come to town. Screaming fast, 200 channels, cheap and should shut down TW.

By Stuckdog

October 23, 2008 4:34 PM | Link to this

I can’t wait for FIOS to come to town. Screaming fast, 200 channels, cheap and should shut down TW.

By TW Sux Eggs

October 23, 2008 4:04 PM | Link to this

I love how TW is coercing people into bundling and signing up for two-year contracts when they used to rake AT&T over the coals for having a yearly contract! Now AT&T DSL is month to month and TW is the one with a contract…and TWO YEARS to boot!

Also, how come it takes TW forever to install things when they advertise sign up today and we’ll install today on their TV add? BTW…I hate their advertising department…whent their commercials come on…I turn the volume off or change channels.

By no name

October 23, 2008 3:01 PM | Link to this

I want to know why my bill has had a ten dollar increase since sept. no explanation just raised it 10 dollars. Its like they hook you in with their good deals (ha ha) and then you are forgotten about. When their service doesn’t work and you call they tell you 2 weeks before they can come and fix things, even though it was thier fault to begin with. Great cust. service ha ha

By Barb

October 23, 2008 2:07 PM | Link to this

We switched to direct tv, couldnt be happier! TW BLOWS!

By C YA TW!!!

October 23, 2008 1:32 PM | Link to this

Oh, and about the previous comment about the VOIP phone not working after the storm… The ONLY way that you could have phone is if you have a NON electric phone plugged into a LAN line.. Which that person aparently did.. It doesn’t matter who your provider is for phone, bottom line, electric(cordless phone)+ NO electric = NO PHONE.. Most VOIP plans ARE cheaper, but if power outtages are a concern, go with a LAN line provider like AT&T..

By C YA TW!!!!

October 23, 2008 1:25 PM | Link to this

FINALLY! What I have been saying for YEARS! The ONLY reason TW had a hold on us is b/c we have NO OTHER OPTIONS! Now we do! I’ve had Dish Ntwrk for over a year. & ANY issues I have had, they have fixed ASAP. I couldn’t even get TW to INSTALL my cable before in less than 3 weeks. DO YOURSELF A FAVOR AND CANCEL TW NOW! Don’t fall for the bundle ploy, it’s just a way for them to LOCK you into a contract so you CAN’T cancel your service! Its DISCUSTING! Charging MORE for LESS.. C YA TW!

By Rich

October 23, 2008 12:06 PM | Link to this

AT&T U-Verse works great for me. No complaints lots of HD channels. I might suggest keeping your traditional land line and not going with IP based phone service. It has worked for a 100 years and mine worked fine all 6 days I was without electric. How long did your Vonage or TW phone work ?

By GARY

October 23, 2008 11:42 AM | Link to this

WHEN MY WIFE READS THIS IT WILL SEAL TW FATE…SHE IS ALREADY SUPER TICKED OFF ABOUT NOT GETTING SUNDAY NIGHT FOOTBALL AND THERE IS NOW TALK THAT WE COULD LOSE FOX…..BYE BYE TIME WARNER…..HOPEFULLY YOU WILL GO BANKRUPT AND OUR GOVERNMENT WON’T SAVE YOUR BUTT’S.

By Benny D

October 23, 2008 11:38 AM | Link to this

Decreasing coverage and increasing price. Makes sense? Not to me. First they removed Speed, then ESPN Classic, and Hallmark, and now WDTN but expect us to be willing to pay more for having less. Won’t happen. Good bye Time Warner and good riddance.

By Steve

October 23, 2008 11:29 AM | Link to this

Went out and bought a pair of rabbit ear set top antenna. Picture is better than with TW.

Bye

By Sofia

October 23, 2008 11:29 AM | Link to this

I was telling my co-workers I may have to cancel TWC because it is so expensive. Now it is going to be MORE expensive. I was never too happy with the service. Changing chanels takes FOR EVER and when I want to get a free show on demand it tells me my show is not available and try later… when I call them to tell them what my problem is and after several minutes on the phone it seems like finally somebody is going to fix my problem and… the telephone fails!(my telephone is also with TWC)

By Jason

October 23, 2008 11:27 AM | Link to this

I ditched TW this year when I bought a house and got DirecTV. I have not regretted that decision one bit. Better picture, better customer service, better selections of standard and HD channels, and as of yesterday, ALL of the local channels in HD. And all of that for about $20-30 less than what TW was charging me. Do yourselves a favor and get out from under TW’s thumb ASAP!

By Linda

October 23, 2008 11:14 AM | Link to this

This current announcement of a price increase will be the final and determining factor to cancel my current package with Time Warner Cable. I can consistently channel surf and find very little to watch. I do not think customers receive adequate programming for what they pay each month.

Good-by, Time Warner

By someone

October 23, 2008 11:05 AM | Link to this

i like my directv…i’ve had them for about 10 years and the rates haven’t risen. time warner sucks a big butt…not to mention they still haven’t reached an agreement to have nbc back on the air. time warner sucks, time warner sucks. and in case you didn’t know, TIME WARNER SUCKS!

By Kevin You Are So Right

October 23, 2008 11:04 AM | Link to this

Kevin-In addition to all you mention,Navigator doesn’t list actors either.I base my decision to watch on genre and the actors.It is slow,slow,slow to move between channels;it resets constantly usually right in middle of crucial point in program I’m watching.BTW-why is it so important to get a gazillion channels?How many can you watch?I can’t watch all I get now,and don’t even want to.Let me pick ones I want and pay accordingly.

By KingLizrdLivesAgain

October 23, 2008 11:04 AM | Link to this

TW is a joke and a rip off.A yr ago I cancelled TW and went w/o cable bcause TW made me wait 3wks b4 they could send a repairman to fix the prob I had w/ my cable.But they still charged me for cable those 3wks while I went w/o cable.I contacted the BBB but they did nothing.so I cancelled TW & I went w/o for over a yr and never will I pay for cable again.

By JB

October 23, 2008 10:26 AM | Link to this

I think this has put me over the edge. I switched from analog to digital and what a job for the installer. Just the other day the cable came up and said please wait over and over. I reset the box and no help. Had to call TW and after about 1/2 hour do it going. The tec that was installing can’t figure out why I have a low signal on the lower stations. I even had a new cable to the pole. Why when we have a resestion does this company do this? I’m gone !!!!!

By mcarson

October 23, 2008 10:18 AM | Link to this

Time to just give up on TV and find something else to do. Like read a book or go out side and re connect with nature….Ha Ha the second thought is just go to DISH…………..

By mcarson

October 23, 2008 10:17 AM | Link to this

Time to just give up on TV and find something else to do. Like read a book or go out side and re connect with nature….Ha Ha the second thought is just go to DISH…………..

By BISHOP

October 23, 2008 10:05 AM | Link to this

With the price increase I will have to my home phone disconnected and go back to basic cable service, because I CAN NOT AFFORD this service any longer.

By BISHOP

October 23, 2008 10:04 AM | Link to this

With the price increase I will have to my home phone disconnected and go back to basic cable service, because I CAN NOT AFFORD this service any longer.

By Bill%20S%20from%20OH

October 23, 2008 9:53 AM | Link to this

Local franchising authorities are in bed w/ TW. What do I get for the money they get from me…city council meetings. You know how much I love watching them! Congress needs to make cable companies offer Ala Carte programming. Why do I have to pay for crap I don’t want and never watch? But that won’t happen as TM lines the pockets of people who can make that happen. Out of 70 some channels I watch maybe 5 or 6 that I can’t get off my antenna over the air way.

By Abee

October 23, 2008 9:46 AM | Link to this

“I see lots of ‘threats’ of leaving TWC but I’ll bet only 10% end up really doing it… That’s sad because it is the only way TWC will get the hint and make any beneficial changes for their customers.”

Count me in that 10% then! I’m done with TW. Terrible customer service, blackouts (you mean I have to unplug my cable to watch a channel?), and the horrible new guide = canceled! Went with directv…much better deal.

By DoneWithTWC

October 23, 2008 9:45 AM | Link to this

My rates have gone up constantly with TWC. Every so many months, I see a spike in by bill. It bothers me because I can count on both hands how many channels I watch on the network. This is the last straw for me. I am gone.

By just me

October 23, 2008 9:42 AM | Link to this

first, hats off to time warner for standing their ground to wdtn—why SHOULD we pay “less than a penny a day” for time warner to carry wdtn? wdtn already gets it’s revenue from commercials and last i checked they broadcast over the air!

i admit, it’s a pain to have to call time warner every 6 months to get our cable bill back to $56/month for 1 digital tier and 1 hd cable box, but att u-verse, dish, and direct always total more for the same services so i guess i’ll deal with this inconvenience

By Melcena Rose Darrah

October 23, 2008 9:35 AM | Link to this

This WDTN thing is really interesting. I have written WDTN, TWC, and Lin. Lin did not reply, yet. WDTN said it was unlawful for TWC to carry their signal beyond a certain time without a contract. I have been familiar with that situation in other businesses. However TWC says that Lin pulled the signal of WDTN and other stations. Don’t know who is where.

By Bowler

October 23, 2008 9:20 AM | Link to this

You think you have problems with Cable??? I live out of state and it doesn’t matter what state you live in or what cable company you have,,,,television is terrible. TV doesn’t have good, decent shows to watch anymore. Also,,,,remember when we did NOT have cable TV and no cable bills and there were less commercials,,,but now we are PAYING for TV and have twice as many commercials? Commercials were supposed to help pay for TV! Duh!

By Bowler

October 23, 2008 9:20 AM | Link to this

You think you have problems with Cable??? I live out of state and it doesn’t matter what state you live in or what cable company you have,,,,television is terrible. TV doesn’t have good, decent shows to watch anymore. Also,,,,remember when we did NOT have cable TV and no cable bills and there were less commercials,,,but now we are PAYING for TV and have twice as many commercials? Commercials were supposed to help pay for TV! Duh!

By Jan

October 23, 2008 9:16 AM | Link to this

Yes, the basic tier is under $10, and you get 24 channels, but we only access 4 of these channels (CBS, FOX, NBC, and ABC). For the others (public access, shopping, government access, religious and education), I’ve programmed the TV so they don’t even display. If you want the standard tier, it’s another $45 per month, and even though there are around 50 channels, we access less than 10. Let us pick the channels instead of charging for a bunch of them that we don’t watch!

By Kevin

October 23, 2008 9:11 AM | Link to this

aside from price hikes & no longer having WDTN…the new ‘Navigator’ system they forced on us is an absolute HORROR!! Good luck trying to find out if a movie is a comedy, drama, action, etc., the genre is no longer listed, which is the first thing I check. & the movie desciptions no longer reveal the directors’ names, etc. How much shorter can they make them?? Tell me they’re not making money on this new SLOW ‘Navigator’ piece of crap NIGHTMARE!! Oh, how I dream of another cable company!!!!

By Bklyngirl

October 23, 2008 9:00 AM | Link to this

Daniel, first of all there AREN’T that many Black channels because there aren’t that many Black shows.

Second, if you don’t want to watch the Black shows, change the channel or turn your TV off.

Once again, racism rears its ugly head…you sound REALLY ignorant!

By daniel

October 23, 2008 8:52 AM | Link to this

i wish you could get just what you want and not pay for the stations you never watch!! why dont they put all the sports on a tier all the black stuff on a tier and so on and pay for what you watch!! why do they have all the black channels and yet flood all the black shows on all the other channels??

By rick

October 23, 2008 8:37 AM | Link to this

Ok, I need some consumer advice. How do the satellite services work? Do I need the “box” on every TV set to receive the signal?

By amy

October 23, 2008 8:36 AM | Link to this

Nora, you said “Basic cable for $10 or $11 a month? Who are they kidding - my Mother’s bill is way more than that and she has basic.”

They do have a service that’s close to that price unless “way more than that” means $5 to you. Your mother most likely has their standard service, not their basic service. How high do her channels go ?

By Catch 22

October 23, 2008 8:33 AM | Link to this

Its sucks to be me…AT&T UVerse isnt available im my area…the only way I can get dish is if I cut down about $3000 worth of trees around my house (3 belonging to my neighbor). TWC gets my money by default…best of the worst options.

By Catch 22

October 23, 2008 8:33 AM | Link to this

Its sucks to be me…AT&T UVerse isnt available im my area…the only way I can get dish is if I cut down about $3000 worth of trees around my house (3 belonging to my neighbor). TWC gets my money by default…best of the worst options.

By amy

October 23, 2008 8:31 AM | Link to this

I see lots of ‘threats’ of leaving TWC but I’ll bet only 10% end up really doing it… That’s sad because it is the only way TWC will get the hint and make any beneficial changes for their customers.

By Victor

October 23, 2008 8:28 AM | Link to this

After having Time Warner cable for 15 years I decided to cancel my service this fall. I don’t have an axe to grind with TW, but I can honestly say that after a “getting used to being without” period, my wife and I are better off without it. I now save a lot of money, get to bed earlier, am not as tempted to sit in front of the TV and snacking, and I find myself feeling much better the next day. Try it…you’ll like it!

By Patrick

October 23, 2008 8:00 AM | Link to this

I seem to be paying for a lot of stuff I don’t need - channels I never watch. I would like to have an Ala Carte option where I pick and choose the channels I will watch. Some of these channels deserve to be failures and some should be winners. Let the market decide the winners and losers. Don’t make me subsidize the losers!

By larry greenwalt

October 23, 2008 7:52 AM | Link to this

good news..on Wednesday 10-22 HD for local channels 2-7-22-45 started on Direct TV and no price increase, I suspect 16 and 26 will be HD soon too

By Rich

October 23, 2008 7:20 AM | Link to this

Just changed to Dish, what an improvement in programming and quality of picture. Two year contracts…NOT! I was “told” my new contract fee would be $68.00 for 12/mo, and then increase to $71.00 the second 12/mo. When I received my bill, it was $78.00. I called, and was told they didn’t know how the other person “arrived” at $68.00, but my monthly fee would be $98.00!! Swithched to Dish…more programming, more HD channels, two HD receivers, DVR on all 4 TV’s, all for $71/mo, 2 yr commit.

By Boomer

October 23, 2008 6:48 AM | Link to this

LMAO!!!! Dang, apparently Time Warner has hired DP&L’s (former?) public relations firm! Let’s see…lie about how much you’re charging in the first place, take away a LOCAL channel, leave people on hold for a half hour, THEN raise their rates!!! Ha ha ha…whoooeeee! Oh, that’s rich. Stop, stop, my side hurts from laughing!!

Hello? AT&T?

By Amber

October 23, 2008 6:42 AM | Link to this

It’s nice to see so many people agree that Time Warner sucks!! It might be nice that they provide free cable to the schools and that they employ locally, what isn’t nice is that we have to finance it!!! Their new bundles are like 79.95 a month, well, we pay 140 for the same thing just because we aren’t new customers! That is double!! It’s robbery!! So good luck to all your TWC supporters, you must have bottomless pockets unlike the rest of us!

By Lin Campbell

October 23, 2008 6:22 AM | Link to this

Time Warner is going to get exactly what is coming to them. They will LOSE their customer base. Anyone that stays with them if they continue this rate increase and decrease of our local channels is stupid. In the end, we will all get smart, go back to the old antenna and not PAY anyone for service. The sad part is that many people will lose their jobs because the workers at Time Warner will all be terminated when TIME WARNER ENDS UP WITH NO CUSTOMERS. TW be careful what you ASK for.

By rv

October 23, 2008 5:47 AM | Link to this

Instead of just posting here, why not write the FCC and The State of Ohio Attorney General and the United States Attorney General and our Congress persons and ask for an investigation into violations of the law concerning consumer rights and the service providers’ violations of their license provisions?
If you think providing cable services is a snap, there are job openings at Time Warner. Of course you may find a few challenges from so many different directions in providing services.

By Nora

October 23, 2008 5:37 AM | Link to this

Basic cable for $10 or $11 a month? Who are they kidding - my Mother’s bill is way more than that and she has basic. Maybe I should take her bill and this article in and demand a refund! I am glad to see other posts about Customer NO SERVICE. I thought I just managed to get their worst employee every time I called. I will NEVER do business with TWC again. I have Direct TV, and for internet I pay (too much) for a wireless broadband air card, but will never give TWC another cent.

By julie

October 23, 2008 5:06 AM | Link to this

I see many complaints about Time Warner Cable Customer Service. Did you know that all of these people are employed locally? Time Warner Cable also provides our local schools with free cable & internet access and is a major sponsor for community events. AT&T / DISH customer service centers are one of the worst places to work. They threaten their employees with losing their job if they are sick and need a day off. Think about what type of company & employment practices you want to support.

By Mike

October 23, 2008 3:08 AM | Link to this

When I moved, the rep on the phone from Time Warner told me he wasn’t sure if I could get cable service but literally begged me to let them do a site survey at the new house. They told me it would take “a couple of days” and they’d call me back. I was subscribing to the “bundle”-cable, internet, and digital phone-I figured it would be easier to transfer service and agreed. After waiting a couple of weeks, I started calling and emailing with no response. Tomorrow, satellite is installed. Bye TW!

By Mary

October 22, 2008 10:58 PM | Link to this

If TWC does not reach and agreement with channel 2 soon we will be switching also.

By Bill

October 22, 2008 10:18 PM | Link to this

I canceled cable and put-up an antenna on the roof. I get a lot more channels than I thought I would. I get more than on cables Tier 1. It’s a big savings not having to pay the extra $50 a month. I canceled my cell too. Now, I have a big $100 savings. Gettin’ back to basics feels pretty good.

By Jim Rome

October 22, 2008 9:54 PM | Link to this

www.dishnetwork.com

www.directv.com

Unplug your cable and free your TV!

By Tigger

October 22, 2008 8:43 PM | Link to this

About a year ago I purchased an HDTV, a top-notch A/V reciever, and HDMI cables, with the intent to enjoy HD programming on TWC. What a mistake. The few times a month where I could actually sit down and enjoy a decent HD program I would find stuttered video and dropped signals. Countless technicians, phone calls, and endless reboots on their set-top box finally led me to drop digital service last month. A rise to my basic/standard rates will be the last straw.

By vierenner

October 22, 2008 8:22 PM | Link to this

I have given TWC many opportunities to earn my $$ … they continually disappoint me. I wouldn’t mind paying increased costs for quality service but that’s not the case here. I’ve been awaiting a trigger to canx service with them … this is probably it. Satellite, here I come.

By Robert

October 22, 2008 8:21 PM | Link to this

Time Warner doesn’t have WDTN/NBC programming and now wants to raise my rates AGAIN?

Couldn’t they just raise rates on all their PORN channels and bring back WDTN?

My neighbors rave about AT&T U-Verse. Good riddance TW.

By CJM

October 22, 2008 7:59 PM | Link to this

I thought that report said it was only affecting customers who only had basic calbe with nothing else bundled with it. I recieved my bill yesterday and it went up by almost 40!!! It was 94 and it read on the statement 132, crazy! Most definately makes someone want to change to another provider.

By ohiocatlover

October 22, 2008 7:36 PM | Link to this

I guess I am the only one that is happy with Time Warner and I have locked in my cable, internet, and phone service price for two years so I don’t have to worry about my rate increasing. Time Warner did not drop WDTN 2 according to one the managers at the WDTN station here in Dayton. I am very pleased with the customer service that Time Warner gives me whenever I have a problem with my phone, cable, or Road Runner. I really don’t miss WDTN.

By Jason

October 22, 2008 7:29 PM | Link to this

Doesnt the DDN have anything better to do than keep writing articles about TWC. Get a freakin life. Does it really surprise you that TWC is increasing their rates?? Hasnt everything increased in price in the past year?? Gas, food and now cable? Why is this such a big shock to everyone?

I like seeing going from cable to satellite,bc you know Dish and Direct Tv never changed their prices…..oh wait yea they did. My bill mysteriously went from 85.91 to 93.80 in one month. Get a life DDN!!

By Jeff

October 22, 2008 6:56 PM | Link to this

Thats real funny…Time warner needs the increase to cover of all things “Customer service”. Now thats a laugh as anyone who has had Time Warner Cable knows they have NO CUSTOMER SERVICE!!! This is simply the straw that broke the camels back for me. Goodbye Time Warner and Hello Dish Network!!!!

By Paul

October 22, 2008 6:49 PM | Link to this

“Time Warner needs the rate increases in order to cover costs of programming, operation and customer service, McDonald said.”

Rate increase to cover customer service?

How can they charge more for something they don’t offer?

By Jim

October 22, 2008 6:35 PM | Link to this

I switched to AT&T two weeks ago mainly because of NBC and WDTN but also because they kept raising the rates on me. I have been with them since Continental and because of the service I received from them I did not mind leaving at all. AT&T has more to offer than TWC now and really delivers on customer service. I am very pleased with my entire bundle.

By Paul

October 22, 2008 6:29 PM | Link to this

How about giving us our local NBC network, TW? HOW LONG DO WE HAVE TO GO WITHOUT WDTN?

By Barry

October 22, 2008 6:03 PM | Link to this

I gave up on tw long ago and never looked back. watch most “tv” online, and if whatever game I want to watch is not on broadcast tv, there is always a bar I can go watch the game and have a waitress bring me beer.

what a great idea sports bars are
beer+sports+waitress=fun

By Lynn

October 22, 2008 5:59 PM | Link to this

TW removed Hallmark Channel and ESPN Classic, but gave us an additional shopping channel (oh, yay). We finally got the Big Ten network, but now we’ve lost WDTN. They should be cutting rates instead of raising them.

By Bob

October 22, 2008 5:56 PM | Link to this

At&t is calling about every other day to seel me U-verse. I have had AT&T as my phone since 1971 I started cable with Continental and it was bought out by TW. So I have essentially been their customer for about as long.Loyalty to TW means that I get BEAT UP about every year for a price hike and less stations to watch. When AT&T calls the next time, I’ll listen to their pitch and switch.Thanks TW It’s been real and awakening, but now that I’m awake..Goodbye

By Freedom Writer

October 22, 2008 5:46 PM | Link to this

Ah Knock, Knock… Time warner wake up call.. Customer base is leaving at record pace. Gee can you imagine why. Your service sucks. Your customer NO service sucks. You obviously dont give a rats @ss what Customers think of your company as long as your raking in the big bucks i guess. Pretty sad though, that they have to be the way they are. I hope people continue to leave YOU in droves. Serves you right. I say bad TW, Badd!!!!

By Bob

October 22, 2008 5:42 PM | Link to this

TW is shooting itself in the foot. At&t is calling about every other day to seel me U-verse. I have had AT&T as my phone since 1971 I started cable with Continental and it was bought out by TW. So I have essentially been their customaer for about as long.Loyalty to TW means that I get BEAT UP about every year for a price hike and less stations to watch. When AT&T calls the next time, I’ll listen to their pitch and switch.Thanks TW It’s been real and awakening, but now that I’m awake..Goodbye

By jemcx

October 22, 2008 5:35 PM | Link to this

I switched to DISH a year or two ago and love it. I also switched to clearwire for internet and am completely satisfied. Look around, there are options.

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October 22, 2008 5:33 PM | Link to this

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By Scott

October 22, 2008 5:26 PM | Link to this

I dropped cable and DirecTV. Local HD channels come in with amazing picture quality with rabbit ears, I use my computer as a TiVo (any cheap TV-in video card will do) and download any shows I want to see on cable from thepiratebay.org about an hour after they air with the commercials already removed(including shows from HBO and Showtime, FX, etc). Only down side is ESPN and FOXSports, but if there’s a game I want to see I go down to local pub and drink coffee. Mike, AT&T has 6 MBPS DSL cheap.

By jkirkwood

October 22, 2008 5:25 PM | Link to this

All of you saying you want AT&T’s U-Verse, go get a satellite dish service instead. I got it when it first became available in my area, and all it ever did was drop service when I was actually trying to use it. TW blows pretty hard too, but at least their service actually worked when I had it.

By Matt

October 22, 2008 4:48 PM | Link to this

Dropping them both! Bye bye!

By OldSchool

October 22, 2008 4:43 PM | Link to this

First it was the Hallmark Channel, then WDTN. TWC posted—-Time Warner Cable’s agreements with programmers to carry their services routinely expire from time to time. We are usually able to obtain renewals or extensions of such agreements, and carriage of programming services is discontinued only in rare circumstances. The following agreements with programmers are due to expire soon, and we may be required to cease carriage of one or more of these services in the near future:

MOJO, Inspirational Life, Outdoor Channel, Expo TV, NHL Network, NBA TV, WDTN, WNDY,WISH. Answers on Demand.

By OldSchool

October 22, 2008 4:38 PM | Link to this

Ted: “..getting an NBC channel would be a start. And it doesn’t have to be WDTN, any NBC channel will do.”

unfortunately, it does have to be WDTN, or WDTN has to allow the other affiliate’s signal to be carried…by FCC regs.

By John

October 22, 2008 4:35 PM | Link to this

“Time Warner needs the rate increases in order to cover costs of programming, operation and customer service, McDonald said.”

…….Do the people at Time Warner even know what customer service is?
I guess I will have to start looking elsewhere for my services.

Get a Clue Time Warner!!!

By OldSchool

October 22, 2008 4:28 PM | Link to this

“Stop the rate increase” :the state eliminated LFAs last year.

From Ohio Department of Commerce website: In 2007, Governor Ted Strickland signed Senate Bill 117, which replaced local franchise processes for cable television providers with a state-issued authorization process. This enabled the Director to issue video service authorizations to cable providers in Ohio and to investigate consumer complaints. Cable TV Consumer Hotline at 1-800-686-7826 to assist cable consumers with complaints

By trentmccl

October 22, 2008 4:28 PM | Link to this

Make the cable lines in Ohio PUCO and let the competition come in and lower prices just like utilities!

By Mindy

October 22, 2008 4:16 PM | Link to this

I personally am done with TWC as soon as ATT U-verse is in my area. When I signed up I was in an apartment and had no choice as they do not allow satellite dishes. They were three days late, overcharged me, wanted to charge me more when I moved to my home, now the DVR quit and I leave for work at 9 am and get home at 8pm and they won’t let me bring it to a store.

By at@t employee

October 22, 2008 4:14 PM | Link to this

AT@T might offer good services, but they treat there employees in Dayton call center like they are machines. Not allowed to call in ill, or they could lose their jobs. They have do not believe in missing any work, or you are terminated. No excuses! If you are at work and having a heart attack and you leave you get a mark on your attendence….. So be treated like a machine!

By Jill

October 22, 2008 4:04 PM | Link to this

“What a stupid question, getting an NBC channel would be a start. And it doesn’t have to be WDTN, any NBC channel will do.”

Dear Ted: The level of vitrol and rudeness on the DDN website never ceases to amaze me. I rarely post, but whenever I do, somebody calls me a name, even for an innocent, basic question or comment. What is the deal?

Ted, I don’t need your opinion about my intelligence. I like the local news on WDTN and no, just any NBC channel won’t do. Just keep it polite, please.

By Scotty B

October 22, 2008 4:04 PM | Link to this

I HATE Time Warner!! They suck so much a$$!! Let’s take away one of the most popular channels and charge more!! Stupid! I hope they lose 50% of their customer base! I went to Direct TV. Peace out Time Warner Losers!

By Crush

October 22, 2008 4:04 PM | Link to this

This is ironic. Time Warner gets rid of channel 2 because they said they didnt want to raise prices on there service, yet they do it anyhow. Time Warner is a joke.

By Scotty B

October 22, 2008 4:03 PM | Link to this

I HATE Time Warner!! They suck so much a$$!! Let’s take away one of the most popular channels and charge more!! Stupid! I hope they lose 50% of their customer base! I went to Direct TV. Peace out Time Warner Losers!

By Shiv

October 22, 2008 3:55 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Shiv

October 22, 2008 3:55 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Shiv

October 22, 2008 3:55 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Shiv

October 22, 2008 3:53 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Shiv

October 22, 2008 3:52 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Shiv

October 22, 2008 3:50 PM | Link to this

I got the Time-Warner because they have fixed $19.95 for 3000 minutes of international calls. Last month I got a letter stating that Time Warner is going to reduce the time from 3000 minutes to 1000 minutes still charging same amount. That is the way they get you and then use you. What a dirty game they play. Get out if you can . It is going to get more ugly.

By Ted

October 22, 2008 3:49 PM | Link to this

What a stupid question, getting an NBC channel would be a start. And it doesn’t have to be WDTN, any NBC channel will do. Who cares about WDTN’s local programming I want to to see NBC. As far as I’m concerned I’m paying for a NBC channel, so TW and Channel 2 should kiss and make up or put another NBC channel in the TW package.

By Jill

October 22, 2008 3:45 PM | Link to this

After the Channel 2 debacle — now higher rates! Phooey on Time Warner Cable. I’ve been a TWC customer for many, many years and have never felt valued by them. Time to switch — how does one go about locating the local AT&T cable service? I do really miss my Channel 2!

By Tim

October 22, 2008 3:41 PM | Link to this

October 17, 2008

Dear Time Warner Cable Subscribers,

By way of an update, we continue to devote tremendous time and resources to our negotiations with Time Warner Cable, with the hopes of reaching a fair deal. I assure you we are working days, nights and weekends and our efforts are focused on securing a contract. Unfortunately, we can not predict if, or when, we will reach a deal. In the meantime, it is important for you to know that you can still access our stations’ programming. Time Warner subscribers can receive our stations’ analog and high-definition signals over the air by using an antenna or through another multi-channel provider. As you know, we have reached deals with all other major cable, satellite and telecommunications companies, all of whom recognize that they must pay for a product that they resell to their customers for a profit. Thank you for all of your tremendous support. Our stations provide a valuable product and we are proud of what we can offer the local community.

By Mike

October 22, 2008 3:40 PM | Link to this

What kind of internet do you get with a dish? I had DSL before and could only get about 1.2 Mbps because I live so far away so that is out. I get about 5-6 Mbps with Time Warner/Earthlink. U-Verse is not available and will probably never be where I live.

By AT&T

October 22, 2008 3:35 PM | Link to this

We switched to AT&T during the Ike outage. It’s cheaper for us w/the bundling & we don’t have to worry about losing phone service if the power goes out again. I notice zero difference in internet speed and our TV picture has never looked better. Customer service is not an oxymoron w/AT&T either. We’re so happy we made the switch!

By Stop the Rate Increase

October 22, 2008 3:35 PM | Link to this

Did the local franchising authority (LFA) approve this rate increase for basic service tier (24 channels)? It’s up to the local franchise authorities (i.e. Dayton, Kettering, Centerville, etc.) to set rates for the limited basic tier of service. What do they have to say about this? Or are they just going to keep mum on the subject? The only way TW can make their service more valuable is to stop forcing basic tier subscribers to upgrade service through price increase intimidation!

By AA

October 22, 2008 3:35 PM | Link to this

Time Warner is forcing me to go with AT&T U-Verse. I can’t wait to drop off my equipment and pleasantly tell them that it was so NOT a pleasure to work with you!

By Bubba

October 22, 2008 3:14 PM | Link to this

I hope this rate increase is because they have a deal with Channel 2. If not it is bull. They are worse than DP&L. Where is the FCC when you need them.

By Chris

October 22, 2008 3:14 PM | Link to this

DirecTV is by far the best. Great channels, and customer service. The weather argument is nonsense. I’ve had it for years, and I can count on one hand how many times service has went out. I had service through the windstorm a few weeks ago. Time Warner didn’t in some places. The ONLY complaint I have is the locals not in HD. But, hopefully the guy is right in saying that they’ve FINALLY fixed that.

By Hmm

October 22, 2008 3:12 PM | Link to this

I switch to At&t about 3 months ago, and I like them a lot better then TW Cable. Mainly, because the package you are in isn’t a special for 6 months, it’s what you will be paying. Plus, I get a lot more channles and pay less per month.

By Hmm

October 22, 2008 3:11 PM | Link to this

I switch to At&t about 3 months ago, and I like them a lot better then TW Cable. Mainly, because the package you are in isn’t a special for 6 months, it’s what you will be paying. Plus, I get a lot more channles and pay less per month.

By Don

October 22, 2008 2:07 PM | Link to this

? What is the best? AT&T, Dish or Direct ??

By Don

October 22, 2008 2:06 PM | Link to this

? What is the best? AT&T, Dish or Direct ??

By chad

October 22, 2008 1:56 PM | Link to this

DirecTv launched locals in HD today in the Dayton market, This includes CBS,NBC,FOX and ABC!!!

By Bev

October 22, 2008 1:08 PM | Link to this

I dropped TW several years ago and haven’t missed it at all. Had Dish for several years and recently changed to Direct TV. The satellite problem with weather is a very minor thing and doesn’t last long or happen very often. One thing to mention - there is no HD on local channels in Montgomery county with Direct TV which I wasn’t aware of until I had switched. Bummer!

By Aaron

October 22, 2008 12:50 PM | Link to this

I have AT&T U-verse and it is awesome! I have it bundled Phone, Internet and TV. You can’t beat it! Unlike Michael says, the speed is comparable for internet as Cable is a share line in neighborhood and more people with TW internet the slower your connection gets. AT&T is a dedicated line. Plus you get a DVR for Free and can record 4 shows at once. Soon to expand to 6 or 8. I have not had one issue with it in the month I have had it. Professional installation of whatever connections you throughout your home. Value for Value it is better than TW and you get more HD and selection is just as good for the price. I like it better even than Dish network that I also had.

By Chris

October 22, 2008 12:24 PM | Link to this

Cable can’t do anything to make me go back. I dropped TW in 2000 when they promised more channels. The only new channels I got were shopping and religion. I don’t watch either one, they also messed up the channel numbers ( channel 5 went to ch. 3, Ch 9 went to ch 11…etc) I switched to Direct and never looked back.

By Cablecustomer

October 22, 2008 12:14 PM | Link to this

You people are just bitching and not answering the question. Cable would be better if we could chose which stations we wanted. These packaged deals are offered at a discount but then stations that the customers want are at a premium and to get those you must purchase a whole other package. I had to purchase one tier to get another. That’s not right and the stations I might watch in that tier are available unless I buy yet another tier. It wasn’t like this until I added my phone service.

By Denny

October 22, 2008 12:08 PM | Link to this

I have Direct TV coming Saturday because of the mess Time Warner has caused. And get this there was a Time Warner representative stopped by the house last evening to tell me that my rates were going up in November. The NERVE!! I’m still stuck with Roadrunner due to location though. DAMN!

By Michael

October 22, 2008 11:58 AM | Link to this

For those talking about that AT&T U-verse, I just did some research on it, with prices and internet speeds. It is junk, not worth having. Do you like ten year old connection speeds? Come on< the rest of the world has 68mb connections yet, we are talking 3mb here, what is up with that? TW offers 15mb for about $56 a month, Zoomtown $25-30 for 5mb, At&t 3mb for $30. In Louisville, KY Insight has 20mb - that runs more like 27mb - for about $50, Bellsouth has 6-8mb for $35. [img]http://muhshit.com/images/speed_test/speedtest-06-06-08.jpg[/img]

By Eski

October 22, 2008 11:42 AM | Link to this

We switched to DISH two weeks ago and it is excellent. Many more HD channels at a much better price.

I called TW back in February and informed them that I was looking at switching services. At the time we paid $150 for cable (HD DVR) and Road Runner. By the end of the call they dropped my price to $97. How can a company drop a montly rate by $53? Because they are ripping people off, that is why.

I now have NBC with DISH and no threat of a rate increase….

By amy

October 22, 2008 11:38 AM | Link to this

Interesting story about TW and their fear of competition: Next-door neighbor moved out in Feb and a couple months later, TW disconnects their service for non-payment (the door hanger ended up in my yard). About a month ago, one of TW’s door-to-door salespeople left them a flyer with a handwritten note: “Sign back up with us and we’ll write-off your past-due balance” or words to that effect.

By Dale

October 22, 2008 11:37 AM | Link to this

More valuable cable service? Lower cost from a free market competitor of time warner would make it a lot better. BTW, I’ve seen some posts elsewhere about bad weather disrupting satelite dish TV. Have they gotten past that yet? Thanks.

By Michael

October 22, 2008 11:36 AM | Link to this

Good way to lose more customers! I bet they are glad that they merged with AOL, now. ROFLMMFAO TW/AOL is the stupidest, poor customer service, company that I have ever seen.

By amy

October 22, 2008 11:33 AM | Link to this

Sounds like TW and LIN came to an ‘agreement’ and TW is willing to pay. Raising rates now and not after NBC is back can make it appear as if the rate increase wasn’t related. TW must think they’ve got the dumbest customers on the planet !

By puddin mataine

October 22, 2008 11:32 AM | Link to this

Go ahead and raise your rates TW!! That just means more money for my Direc TV installer son-in-law!! We had TW forever, until 2 years ago when they raised it, and we dropped them. We pay $15 less for 200 channels than we did for 50 channels with TW. Direct TV now has internet service also.

By deb

October 22, 2008 11:30 AM | Link to this

My gosh!! Here i have hooked up to their digital phone and the tech did not even stay to finish the job. Now lets see they want more of my money. Hmmmm? Makes one wonder. Maybe dish or AT&T are worth taking a look at.

By Lisa

October 22, 2008 11:29 AM | Link to this

Thank God I have Dish network i love it. Havent had TW for about 2 yrs now and my rate hasnt went up at all.

By preacher,franklin,ohio

October 22, 2008 11:22 AM | Link to this

put ,faith and trust in god not cable geter done for jesus god bless you all love in chirst preacher.

By John

October 22, 2008 11:12 AM | Link to this

So let’s get this straight. LIN TV wanted Time Warner to charge $.03 per month to rebroadcast their signal and Time Warner sais that they did not want to pass the charges along to their customers. Now they are raising their rates 10 to 12 percent and still no NBC channel. Are you kidding me!!!Does Time Warner think that we are all so stupid that we wouldn’t notice. I say we flood their call center with complaints until we get what we are paying too much for!

By NBCfan

October 22, 2008 11:10 AM | Link to this

I find it egregious that Time Warner has the gall to implement a rate hike after deleting access to NBC and carrying a monopoly in certain cities in Montgomery County. In my area if we want the phone, internet and cable bundle, our only option is Time Warner. I wish there was some other option, but to do away with them means I lose all TV access when it all goes digital in February. I personally am tired of being victimized by Time Warner.

By hakko936

October 22, 2008 11:09 AM | Link to this

I got rid of TW’s tv service years ago. Went to Dish. Price is cheaper (by a lot), service is better, picture is MUCH better.

By judy

October 22, 2008 11:08 AM | Link to this

This is exactly why I have Direct TV coming on Friday. When I called to cancel Time Warner, got a call the next day that if I agreed to keep Time Warner, I could stop by one of their offices to pick up a “chip” so that I could get WDTN back on my TV. What is that about?! So long Time Warner, I am tired of your games.

By D Sack

October 22, 2008 11:07 AM | Link to this

I just cut TW loose and got ATT. I LOVE IT. Time Warner is such a pain when I try to call for customer service. Bye TW.

By Toni

October 22, 2008 11:06 AM | Link to this

Well, I guess Time Warner has to get their greedy hands in the pot, as if the economy is not in enough danger, oh, lets just make this worst by doing what we do every year around the holidays, hike the prices of our crap cable, that goes out in the middle of a show. There is absolutely nothing they can do to make this better, except to stop raising the price of cable every year. Stop!! I understand the frequency rates and blah blah, but ya know some of us do enjoy television, Thanks Time Warner

By jodi

October 22, 2008 11:03 AM | Link to this

I hate the fact that the only choice for internet in my neighborhood Time Warner. I can’t wait until AT&T get there act together an bring there service my way. I can’t stand Time Warner with all the hidden costs an raise rates. Someone needs to give them a run for there money.

By Bill

October 22, 2008 11:02 AM | Link to this

No…TW has to make up money for all the people who cancelled service because of the WDTN fiasco (even though they claim no one cancelled). You know TW technicians at my home actually told me that WDTN’s parent company is going bankrupt and they laid off 40% of their workforce and THAT was why they wanted more of a cut. But honestly $.03 a month per subscriber seems reasonable…especially when TW is gonna raise rates by a lot more than that! Guaranteed. I’ll be cancelling my service.

By chad

October 22, 2008 11:02 AM | Link to this

If you are switching to DirectTV email me and I can get you $10 off your bill for 5 months and you may also qualify for an additional $10 off for 24 months if you use a AAA discount, you can email me at chad.strong@wslife.com

By TWC hater

October 22, 2008 10:58 AM | Link to this

I can’t wait to switch to Uverse when it’s available in my neighborhood. I hate Time Warner, but if I want to see basic channels, I have to have it. I don’t get a signal from anntenna’s in my house.

By nancy

October 22, 2008 10:56 AM | Link to this

Greedy, Greedy, Greedy! And where is my Leno? SVU? ER?

By Glus

October 22, 2008 10:55 AM | Link to this

Time Warner has one of the worst customer service departments that I have ever dealt with. They are a pathetic company.

By SUE

October 22, 2008 10:55 AM | Link to this

TIME WARNER SAW WHERE WE SOCIAL SECURITY FOLKS ARE GETTING A RAISE, SO THEY WANT THEIR UNFAIR SHARE.

By Yardbird

October 22, 2008 10:54 AM | Link to this

Can someone tell me a little about AT&T U? I am thinking it is Cable? Right?

By rob

October 22, 2008 10:53 AM | Link to this

I think there’s gonna be a satellite coming to me in the next few months.

By bart

October 22, 2008 10:53 AM | Link to this

everyones mad over channel 2 being pulled they make money off advertising why should you pay time warner money for a channel you can get free? i’m glad time warner is standing up to liv and telling them no to the money they want.

By rob

October 22, 2008 10:52 AM | Link to this

I think there’s gonna be a satellite coming to me in the next few months.

By Gene

October 22, 2008 10:52 AM | Link to this

That’s what happens win the city lets Time Warner be the only cable company. BRING IN SOME DAMN COMPETION!!!! I forgot the city has not learned that yet.

By HateTWC

October 22, 2008 10:51 AM | Link to this

I despise Time Warner Cable. My cable has been out for almost 2 weeks. I was told to take my cable box to their store for a new one, but the new one doesn’t work either! I have to wait until Saturday to get a technician out there. I called to complain, but the Dayton Mall store sends all calls straight to voicemail and doesn’t return them. I will be switching to AT&T the second it is available in Fairborn.

By thrilled1

October 22, 2008 10:49 AM | Link to this

What a POS outfit. This is exactly why I now have DirectTV and NBC.

By Janice

October 22, 2008 10:49 AM | Link to this

U-Verse is in my neighborhood and I’m on the list to have it installed. I’m getting rid of Time Warner…

By larry

October 22, 2008 10:48 AM | Link to this

also,at&t has 4-hour battery back-up in case of power outage,computer,phone ect. i know that wouldn’t have helped with our marathon power outage we had recently but that’s better than what time warner(offers)doesn’t have.can’t wait for the at&t u-verse!!

By Goodbye TW

October 22, 2008 10:45 AM | Link to this

Take away a channel, charge more! Hmmm. Time Warner can kiss my money goodbye. I’m cancelling my service and getting my network tv shows online or through legal downloads.

Hurry up AT&T…get U-Verse rolled out to the Dayton neighborhoods faster!

By Jdubbs

October 22, 2008 10:42 AM | Link to this

Kacee, tell Direct TV i referred you and you get 50 bucks and so do I. That is the way to get more $$$ in our pocket :)

By larry

October 22, 2008 10:41 AM | Link to this

dropping time warner.will be going with at&t.more channels,picture in picture on all tv’s.one dvr,you can watch recorded programs on all tv’s.saving $50 compared to time warner.they also carry channel 2!

By Scott

October 22, 2008 10:40 AM | Link to this

If it is available in your area, make the switch to AT&T U-verse. Very dependable and the picture quality is outstanding. I dumped TW back in the summer and very pleased with AT&T. By the way, TW did not take off WDTN Channel 2(NBC) by choice. Since the contract ran out to carry the station, TW had no choice but to drop it until another agreement is reached.

By Rob

October 22, 2008 10:39 AM | Link to this

C’mon AT&T U-Verse!

By pete

October 22, 2008 10:36 AM | Link to this

Time Warner is trying to lose all it’s customers. Then, they can claim some of that free bailout money the government is giving away.

By kacee

October 22, 2008 10:34 AM | Link to this

On the phone with Direct TV right now to set up an installation date!!!!

By Brian

October 22, 2008 10:31 AM | Link to this

This is Time Warner’s way of forcing customers to switch to digital cable, so they can pay even more! How ridiculous!

By Brian

October 22, 2008 10:31 AM | Link to this

This is Time Warner’s way of forcing customers to switch to digital cable, so they can pay even more! How ridiculous!

By steve

October 22, 2008 10:30 AM | Link to this

Hmmmm…TW took away ABC because they said they would be forced to raise rates to cover the costs. Now they are raising rates anyway. If you were going to raise them, you should have let us keep ABC.

By Jdubbs

October 22, 2008 10:28 AM | Link to this

This is why I have Direct TV!!!! Direct TV is half the price.

By Doug

October 22, 2008 10:27 AM | Link to this

“Needs the rate increase”? I just lost one channel so in effect I’m going to get less of a product at a higher cost? Sounds like a good business model to me.

By amy

October 22, 2008 10:27 AM | Link to this

perfect…raise rates and STILL cut NBC..time warner stinks