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Phones recalled for failure to reach 911
Fortunately, it was caught before it could be a fatal flaw.
Samsung Jitterbug cell phones, which have been marketed to seniors and others who might need its large, easy-to-use keys, recently issued a recall because a number of the phones failed to connect to 911.
The recalled cell phones that are in a no-service area and display an “out of range, try again later” message could fail to connect to emergency 911, according to the U.S. Consumer Product Safety Commission.
No injuries have been reported.
The recall involves Jitterbug cell phones with model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software.
No other Samsung wireless phones or software versions are included in this recall.
The phones were sold directly to consumers through targeted national advertisements and publications, electronics and drugstores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. If you are a customer and have not been contacted, call Samsung toll-free at (866) 304-4980.
For more information, visit the firm’s Web site at www.samsung.com.
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