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Reputable pro key to home project success

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By John North, Better Business Bureau 11:50 PM Saturday, February 6, 2010

Home improvement projects can either be a great experience or a terrible nightmare. Careful planning from start to finish, along with a reputable contractor, can help make your project successful.

While you may be able to handle some home remodeling tasks yourself, major projects may require professional help. Selecting a good contractor is essential to the project’s success.

When finding a home improvement contractor, get referrals from family and friends. You also can contact the Better Business Bureau for a list of more than 500 companies in the industry or reliability reports on ones you’re considering. Visit www.bbb.org or call (937) 222-5825 for more information.

The BBB also advises you:

• Get estimates. Request at least three bids based on the same project plan, materials, labor and completion time. Keep in mind the lowest bid isn’t always the best one. Consider the company’s reputation and materials used when making your decision.

• Obtain proper documentation. Be sure the contractor meets all licensing, bonding and insurance requirements and determine whether he or she will get necessary permits.

• Don’t pay the entire amount up front. Payment arrangements should be made as the job is completed. The final payment shouldn’t be due until the job is done to your satisfaction and has passed any necessary inspections.

• Get everything in writing. Don’t allow any work to start without a written contract, detailing the start and completion dates, all materials, cost and payment schedule, as well as the contractor’s license number and contact information.

You can find lots of ideas at the home improvement show today, Feb. 7, and Feb. 12-14 at the Dayton Exposition Center. Stop by the BBB’s booth for helpful tips on finding a home improvement contractor and what to look out for.

John North is president and CEO of the Better Business Bureau.

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