Software firm’s glitch stops travelers from booking tickets

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Software firm’s glitch stops travelers from booking tickets

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For a time on Monday night, customers of Southwest Airlines, JetBlue Airways and Virgin America were unable to buy new tickets or change existing reservations. The airlines tweeted that their systems were running again.

A technology company says it’s fixed a problem that had prevented travelers from booking trips with some U.S. airlines this week.

For a time on Monday night, customers of Southwest Airlines, JetBlue Airways and Virgin America were unable to buy new tickets or change existing reservations. The airlines tweeted that their systems were running again.

Southwest Airlines has several daily flights from the Dayton and Columbus airports.

The airlines use technology from Sabre Corp., an American Airlines spinoff based in Southlake, Texas.

A Sabre spokeswoman said Tuesday that the problem occurred within a system that helps airlines determine seat availability and pricing. — ASSOCIATED PRESS

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