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Frequently Asked Questions
The customer service staff of the archive wants to make your experience as enjoyable and trouble-free as possible. To ensure your continued satisfaction with the archive, we offer the following answers to some of the most commonly asked questions:
What is available in the archive? The archive includes text of newspaper articles from the Dayton Daily News dating back to 1998. Articles written by Dayton Daily News staff are usually available a few days after publication. What is not contained in the archive? Articles prior to 1998 and articles from the Associated Press or other wire services are not included in the archives. In addition, the archives do not include:
How can I find information prior to 1998? For information prior to 1998, we suggest you contact the Dayton and Montgomery County Library at 937-227-9500. They maintain a news and obituary index of the Dayton Daily News and have a full collection of the newspaper on microfilm.
How can I find an Obituary or Death Notice that appeared in the Dayton Daily News? For Obituaries or Death Notices that appeared within the past month Please go to http://www.daytondailynews.com and look in the left-hand rail for a link called "Obituaries". Click on the link and follow the on-screen instructions to conduct your search. For Obituaries that appeared prior to past month Go to http://www.daytonmetrolibrary.org for information about The Magazine Room at the Dayton Metro Library.
How do I order back issues of the Dayton Daily News? For information on how to purchase back issues (last 3 months only), please call the Dayton Daily News at 800-686-NEWS (6397).
How do I request reprints of a Dayton Daily News photo or page? Visit our webpage at http://www.daytondailynews.com and look in the left-rail for a link called "Photo Prints". Click on the link and follow the on-screen instructions to place your order.
Why are the word count and article size listed on the results page? By reviewing the word count and article size, you have more information to determine if the article is one which you would like to purchase. The article size is rounded to the nearest 1K(1024 characters). The word count, which is an estimate based on the actual character count, tells you whether the article is the length of a caption, a feature, or somewhere between. If a search result lists a small word count and a large article size, the file may contain a chart or graph.
How do I request permission to reprint an article that appeared in Dayton Daily News? Requests for permission to reproduce or distribute materials found on DaytonDailyNews.com should be sent to
How do I request a subscription to the print edition of Dayton Daily News? To request a subscription to the Dayton Daily News, go to www.daytondailynews.com and look in the left-hand rail for a link called "Subscribe". Click on the link and simply fill the on-line form. Your subscription order will be processed. Or, if you prefer, use the contact information on the subscription page to place your order by phone.
Why do I have to pay to read articles online? Dayton Daily News offers articles back to 1998 (text only) online as part of our website. You can search for free on any topic, author, or date, but there is a small fee charged to access the full article and print it out. These small fees help offset the cost of maintaining the archive service. We hope you will find this service of value and feel free to contact us with your comments
What is NewsLibrary? NewsLibrary hosts online archives for publishers to provide their content to customers through the publishers' own websites. Visit NewsLibrary to learn more.
Why do you want my complete address and phone number? To safeguard against fraudulent charges on a credit card, we ask for complete billing information to verify that the credit card number and the contact information match what the credit card companies have on record.
What about privacy issues? Please visit our Terms & Conditions page. How do I enroll in the Archives? To register go to the search page and enter a search. After submitting your search, click on a document title that you would like to purchase. The next screen asks for a User Name and Password - or - for you to Register. To register, click the "REGISTER" link (located just under New User?) and fill in the necessary information on that page. Some other registration tips:
Can I use a debit card instead of a credit card to purchase articles? No, we request a credit card for the safety of our customers, since consumer protections for debit cards are not the same as for credit cards. A debit card looks like a credit card, but works more like a check. Using a credit card is like taking out a loan. Credit card companies allow you to dispute a charge that is unfamiliar while they or you check out the charge. With a debit card your money is deducted directly from your bank account. The Electronic Fund Transfer Act (EFTA) protects you if you believe an accounting error has occurred or if a thief uses your card. Contact your financial institution.
If I have a question that cannot be answered by the frequently asked questions, what do I do? If you still have a question after checking the frequently asked questions, please contact Customer Service.
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