daytondailynews.com

Lois is the newest member of the nursing staff at Cassano. She frequently demonstrates her commitment to Cassano by suggesting new ideas for better workflow, improved patient compliance and better collaboration between staff. Lois has initiated several changes in the chart flow process to improve efficiency on her team and promote more accurate and timely billing. Lois has created a plan to recognize clinic children on their birthdays and notify parents of the need for annual medical follow up at the same time. Lois has demonstrated professionalism and maturity by communicating openly and honestly with other staff, assisting in other areas of the clinic and solving problems independently. Charts are now getting to the residents in a more timely fashion and charge slips are turned in on time with increasing regularity. Birthday postcards are in the development phase and results of this program will not be evident for at least a quarter. Lois is a team player and has worked independently to create positive working relationships in the clinic. or any additional details, please contact Sherri Herrick, co-lead of reward and recognition team @ 395-8560.