Dayton Express Cab lands airport deal as Uber, Lyft grow

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Dayton Express Cab lands airport deal as Uber, Lyft grow

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Travelers trickle into the Dayton International Airport in October 2016. CORNELIUS FROLIK / STAFF

The city of Dayton has approved an agreement that gives one company the right to operate taxi service at the Dayton International Airport.

The cab operator that has been in the city for 16 years will handle passenger transport out of the airport. As part of its three-year contract, Dayton Express’ fleet of cabs must be no more than 3 years old, have GPS systems, and offer backseat credit card payment options, said Terry Slaybaugh, Dayton’s director of aviation.

Eleven companies previously provided taxi service at the airport, 3600 Terminal Drive.

The change is intended to improve customer service and the customer experience at the airport at a time of increased competition from ride-sharing companies Uber and Lyft, Slaybaugh, said. 

Taxi pick-ups at the airport have decreased by about 20 percent since Uber and Lyft have started serving the facility, Slaybaugh said. 

Passenger pick-ups at the airport have decreased from 1,500 people a month last year to about 1,100 a month this year, he said. 

"They're definitely coming in and having an impact on the airport business," he said. 

Vehicles equipped to serve passengers with disabilities will be made within 15 minutes of a request for their use, Slaybaugh said.

Dayton Express already has hired seven new drivers from other taxi companies that operate at the airport in preparation of its new contract, he said.

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