Refunds or exchanges can be made in person at the Wright Stop Plaza pass and token sales booth, 4 S. Main St., in downtown Dayton. Customers must present their pass at the booth, which is open from 8:30 a.m. to 4:30 p.m. Monday through Friday.
Customers also may request a refund or exchange by mail. Include the pass along with your name, address, phone number and note indicating whether you’d like a refund or exchange. Refunds or exchanges may take up to two weeks for processing and mailing. Mail requests must be postmarked by Feb. 10 and addressed to:
Attention: ATU Strike Credit
Greater Dayton RTA
4 S. Main St.
Dayton, OH 45402
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