After requesting a different seat, Sue Martin, who is blind, and her service dog were kicked off of an American… https://t.co/ppgrmOzstc pic.twitter.com/kPJLvJra26
— 9NEWS Denver (@9NEWS) March 15, 2017
Martin told the Press-Herald that the trouble began when she realized there was no room for her dog, a German shepherd named Quan, near her seat. She then asked a flight attendant and ticketing agent about switching seats or upgrading to first-class but was denied, the Press-Herald reported.
Martin thought the problem had been solved when a first-class passenger gave her his seat, but then an employee asked her to leave, she said.
"The man said, 'You have to leave the plane,'" Martin told WLBZ. "I asked him why and he said the crew had decided I was a danger to the flight. I've never had anything happen like this before."
American Airlines said it is "thoroughly investigating these allegations" and takes "all disability complaints very seriously," WLBZ reported.
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