Find out what stores are closing down.
• INTERACTIVE SCREENS — Shoppers will find interactive screens offering access to online-only items in almost 100 categories. The customers can order products and pay with the rest of their basket at the checkout and pick up the online order two days later.
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• EASY ORDERING — These stores are testing new ordering kiosk systems, where shoppers order what they want, go shopping and then come back and pick up their meat when they're finished. The systems could be expanded to cover the auto care center, beauty salon or anywhere ordering and appointment setting happens in the store.
• TRACK DOWN AN EMPLOYEE — Employees can press a wi-fi connected call button that alerts associates that assistance is needed. Employees wearing these devices are trained in specific store areas and are on call to help in the furniture, paint, fabrics, sporting goods and bikes areas.
“So what’s the bottom line? By rethinking stores and testing new ideas with customers in real-life stores, we are improving customers’ experiences and making it easier than ever for them to get what they need as quickly and easily as possible,” the company said.