Employees of the center will provide customer service support for card members who participate in the 25 co-branded credit card programs offered by the business, as well as payment products featuring the Barclaycard brand, according to the company.
Plans are to add up to 250 new employees next year at the Vora Technology Park, located at 101 Knightsbridge Drive in Hamilton. Once fully operational in coming years, the center will employ up to 1,500 employees, according to the financial services company.
“As the fastest-growing top-ten credit card issuer in the United States, this state-of-the-art center along with the great workforce in Ohio will help us deliver on our growth ambitions and focus on enhancing the customer experience,” said Craig Peters, chief operations and technology officer for Barclaycard US, in a written statement.
Earlier this year, it was announced that Colorado-based StarTek Inc., a business process outsourcing company, was planning to open a call center and hire about 682 people in downtown Hamilton. StarTek opened in July in renovated space at the former Elder-Beerman building at 150 High St.
“To date this is one of the largest economic development projects for new job creation within the last decade in the State of Ohio and will continue to be a case study for future collaboration between state, local, commercial real estate and regional economic development organizations,” said Johnna Reeder, president and chief executive officer of regional economic development agency REDI Cincinnati, in a written statement.
Hiring kicks off with a job fair scheduled for 10 a.m. to 6 p.m. Sept. 9 at Vora Tech.
According to the company, Barclaycard also operates customer care centers in Henderson, Nev.; Newark, Del.; and Wilton, Maine.
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