Ask Clark: Why does Trim need bank login information to lower my cable bill?

If you’ve been searching for ways to lower your cable or internet bill, there’s a relatively new tool that may be able to save you some money!

San Francisco-based got its start back in 2015 by canceling unwanted subscriptions for free on behalf of its users, but the company recently added cable and internet bill negotiating to its list of services.

Trim’s chatbot has reduced my Comcast internet bill a few times in six months, including a $20 bill credit this past week!

One of money expert Clark Howard’s fans recently wrote in to ask why Trim needed his bank login ID, password and PIN to help him get a break on his cable bill. reached out to a Trim spokesperson and got this response:

For Trim to analyze your transactions to find unwanted subscriptions and lower your bills, you have to provide login information for your accounts — that’s just how it works.

But like the Trim spokesperson said, linking a credit card instead of your checking/savings account is an option.

“If that freaks you out, then just don’t use the service or use it for accounts that you pay by credit card because there’s very little risk to you giving access to that — but don’t give them access to your checking account,” Clark says.

Trim also requests a credit card because it charges users 33% of whatever it saves them on their cable/internet bill.

For example, if Trim is able to lower your cable bill by $10 a month for 12 months, you’ll receive a $40 charge from Trim on your credit card bill.