The next week the woman called the Ombudsman to report that she was now regularly receiving all her mail, and she was grateful that the problem had been resolved.
THE OMBUDSMAN column, a production of the Joint Office of Citizens' Complaints, summarizes selected problems that citizens have had with government and social services, utilities, schools and nursing homes in the area. Contact the Ombudsman by writing to 11 West Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at ombudsman@dayton-ombudsman.org or our website at www.dayton-ombudsman.org.
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