A Colorado mother said her 11-year-old son was diverted to Chicago without warning during a Frontier Airlines trip. 
Photo: Flickr, (CC BY 2.0)
Photo: Flickr, (CC BY 2.0)

Mom says Frontier Airlines “stranded” son in Chicago airport

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A Frontier Airlines official confirmed that the boy was on Flight 501 from Grand Rapids, Michigan heading to Denver International Airport when the plane diverted to Chicago.

Trevor Seiger told KDVR the whole experience was “rough.”

“I was pretty scared,” Seiger said.

Rebecca Oxford, Seiger’s mother, told KDVR that she didn’t know the plane had been diverted until it landed in Chicago, but that she received several text messages from her son pleading, “help me please.”

When she learned her son’s flight was delayed until the next morning, Oxford said she got on the next flight to Chicago, which she thought would be reimbursed.

When the two returned to Denver, Oxford said the airline disputed payment for her ticket. 

Frontier Airlines spokesman Jonathan Freed said that Seiger’s mom was “promptly” notified after the flight deplaned.

Freed said the airline gave the family a $200 flight voucher, along with the other passengers on the flight. He also said that the airline was reimbursing Oxford for the price of her flight ticket.

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