While there, she was touched by the actions of one employee.
Vincent said she doesn’t own a double stroller, so she always has to hold one of her 11-month-old twins. An employee named John was working behind the desk, and told her he also has a twin sister.
The employee offered to hold one of the babies while Vincent filled out the paperwork. She snapped a photo of the moment and posted it to her Facebook page Wednesday.
"One of the most compassionate people I’ve ever met," she wrote. "We need more people like John who go the extra step. Be a John."
*Update below story*
Posted by Coty Vincent on Wednesday, July 13, 2016
This is John and he works at Enterprise. He's also a twin and his twin sister is his best friend....
The post caught the attention of Enterprise, and the company reached out to Vincent with a surprise, presenting her with a much-needed double stroller.
"We're so proud of all our team members who help take care of our customers each day by going the extra mile," Enterprise wrote in a Facebook post.
We couldn’t let this touching story go unnoticed, so we picked up a few special deliveries. A new ride for the twins is...
Posted by Enterprise Rent-A-Car on Friday, July 15, 2016
Vincent said the surprise meant a lot to her.
Enterprise said they will also be recognizing John for going the extra mile.
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