Wrong woman declared dead by Social Security Administration

A Memphis, Tennessee, woman says she’s arguing with the Social Security Administration about whether she’s alive, after the administration declared her dead in its records.

Gloria Osby says her medical care, her bank accounts and her income have all been put on hold. She says her medical care providers told her she was deceased.

"She said I was dead," Osby told FOX13. "I said I'm not dead. I'm alive. Don't put me in a grave. I ain't ready to die."

“The lady said, 'Ma’am, you’re dead,'” Marshelle Jones, the woman’s daughter, said. “My mom said, 'The hell I am, I’m alive.'”

Jones said she took her mother to the Social Security Administration at the intersection of Cleveland and Monroe. She says they went to change basic information, such as her address and banking information.

A medical care official told the family Osby was declared dead by the Social Security Administration on May 9.

“We came in on the ninth, but we didn’t declare her dead,” Jones said. “My big question of the day is how many people are you immature and impatient with?”

Jones said they were greeted with inattentive service and a rude representative at the SSA office.

The 66-year-old relies on her Social Security check for income, but she says it didn’t come this month.

Her bank accounts were frozen. Osby said nurses come to her home to check her vitals a few times per week. They realized something was wrong, because the nurses stopped coming.

“My nurse was supposed to come yesterday, but she didn’t show up,” Osby said.

Jones says her mother has just $14 in her checking account because the Social Security check didn’t come on the first of June when it was expected.

FOX13 reached out to the Social Security Administration, but had not received a response as of Thursday night.

According to media reports, it’s not uncommon for this to happen. We discovered Osby is one of thousands of victims.

The Social Security Administration's inspector general released an audit report of the SSA's "Death Master File," a record kept to prevent fraudulent payments after people die.

According to the report, 36,657 living people were declared dead from May 2007 to April 2010.

“My biggest frustration is, don’t kill people off because you never know how you’re setting back their life,” Jones said.