“Going all-digital brings the benefit of better picture and sound immediately, and will enable us to offer customers faster internet speeds and additional services in the future,” said Shannon Atkinson, area vice president for Time Warner Cable.
The company’s advanced TV experience also includes a new slate of next-generation video features, including an expanded On Demand library now offering more than 30,000 titles. Network enhancements in the Dayton area enabled the 2015 launch of Enhanced DVR, which lets customers simultaneously record up to six different programs and save 150 hours of high-definition programming on its one terabyte hard drive — which is twice the storage of the largest prior model, according to the release.
The transition to an all-digital network will require video customers without TWC digital equipment (customers who plug their cable line directly into the TV, VCR or similar device) to order a TWC digital adapter.
TWC will offer existing TV customers one or more digital adapters at no charge through at least June 29, 2017. To qualify, customers must order their digital adapters by Oct. 22, 2016. After this free period, each adapter will be billed at the prevailing price, the release said.
Residential customers can order digital adapters either at www.TWC.com/digitaladapter, by calling 1-844-841-5085 or in person at a Time Warner Cable store.
A digital adapter is a small device that allows only digital signals to be displayed on TV — customers who currently have a digital set-top box do not require a digital adapter as the set-top box already delivers digital signals, the company said.
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