High turnover, burnout puts local child welfare systems in crisis

Up to a quarter of Ohio’s child welfare caseworkers leave the job each year, a turnover rate that lengthens the time it takes to reunify kids with parents, stretches county budgets and leads to more chaos in the lives of Ohio’s most vulnerable children.

A yet-to-be-published study by the Public Children Services Association of Ohio found that 450 of Ohio’s good-performing, non-retirement age caseworkers — or about 14 percent of all public child welfare caseworkers — left the job between July 1, 2015, and June 30 of this year. Add retirements, promotions and terminations and the number reaches 24 percent.

“We are facing a workforce crisis here in Ohio,” said Angela Sausser, executive director of the association that commissioned the study.

Three reason caseworkers leave include:

  • Stress from high caseloads and working daily with a traumatized population
  • An unpredictable, on-call work schedule
  • Intimidation and verbal or physical assaults by client families

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