New Medicaid report card gives CareSource 12 out of 15 stars

CareSource got 12 out of 15 stars from Ohio Medicaid for its managed care plans, according to the latest round of report cards from the state.

The Dayton-based insurer and largest Medicaid managed care provider in Ohio, which has about 2,000 employees in downtown, is one of five companies that were evaluated for how well they perform with managing Medicaid plans. CareSource received the most stars, followed by Molina Healthcare.

CareSource serves more than 1.3 million Ohioans.

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The report cards are intended to help people who are choosing a Medicaid managed care plan.

“We are proud of the rankings we’ve received by the Ohio Department of Medicaid,” CareSource said in a statement that. “Our scores show we place a high priority on communication with our providers on behalf of our members and their needs. Our members surveyed say they are happy with their doctors and how we involve them in decisions about their care.”

Using information collected from the managed care plans and their members, the state gave CareSource three out of three stars for keeping kids healthy with care like dental visits and well-child visits. CareSource also got three stars for doctor’s communication and service, which is measured how happy members are with their doctors and how members are involved by doctors in decisions about their care.

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CareSource got two out of three stars for how members got access to care when the need it, for women’s health, and for how well the plan provides care for people living with illness like diabetes, asthma or depression.

The full report card is posted online.

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