“The failures that occurred during testing have been mitigated,” Vines said in a statement. “A project of this magnitude requires stringent management, oversight, and testing before the government accepts any building.”
The problems were first reported by The Wall Street Journal.
The Army Corps also found an air flow problem with the generators that it was working to fix, Cordell said.
NSA officials have said the agency chose the Utah location over 37 others because electricity is cheaper here, and because it was easier to buy enough land to build the center’s long, squat buildings that span 1.5 million square feet. The center sits on a hill in Bluffdale, a community of about 8,000 people 25 miles south of Salt Lake City that is known for its rodeo and annual Old West Days.
The utility that powers the data center said it determined the electrical problems are the fault of the NSA data center and not the power grid. The utility’s engineers did a detailed analysis of their systems during the times the NSA reported problems, Rocky Mountain Power spokesman David Eskelsen said.
“It’s something internal to the NSA system,” Eskelsen said.
NSA officials said the center will play a key role in the nation’s effort to protect national security networks, and allow U.S. authorities to monitor for potential cyberthreats. The secrecy is necessary to protect classified information that is highly sought-after by foreign spies, said a former U.S. intelligence official who spoke on condition of anonymity because the official was not authorized to discuss the program publicly.
Richard “Dickie” George, who retired from the NSA in 2011 after 40 years, said the facility isn’t nearly as mysterious as some think. The center only holds data, with NSA agents elsewhere combing through the information to understand how terrorist groups operate and who plays what roles. George called it no more than a “big file cabinet” out West.
James Bamford, the author of several books on the NSA who last year wrote about the Utah center in Wired magazine, said the problems sound very serious from what he read in The Wall Street Journal story.
The center has some standard servers, but most of it is extremely unique, state-of-the-art equipment. It’s not surprising to Bamford that they are encountering problems considering how much data they are trying to store and make available around the world via fiber-optic cables.
“There’s never been a time in U.S. history where they’ve tried to collect so much data in one place and then try to access it from other places on a cloud,” Bamford said.