Scam alert: Fake Microsoft rep hijacks woman's computer, charges $3K to 'fix' it

A 66-year-old West Chester Township, Ohio, woman is out about $3,300 after someone claiming to be a Microsoft representative allegedly took over her computer, caused a problem and charged her to fix it.

"It appears as if the victim bought something off the internet which was not a legitimate Microsoft product," Wilson said. "From this transaction, the individual gained her contact information and access to her computer. The 'rep' said the computer issue could be fixed with payment made with Google gift cards, which she provided."

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The incident is still under investigation.

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