An assessment by the Miami Valley Regional Planning Council found large numbers of people in hard-hit areas haven’t reached out for assistance, which can include lining up grants, low-interest loans, household goods or volunteer labor to assist with repairs.
As of May 12, the case management system had opened 840 cases. A vast majority, 824, entered the system by calling United Way’s 211 Helplink number where survivors were screened and assigned a recovery navigator to help them access needed resources. Currently, 354 cases remain active.
Of the cases opened, 418 — or a little more than half — were homeowners who sought help. Of the homeowners, 343 requested help with repairs — and in some cases, needed homes entirely rebuilt.
Many callers had multiple needs.
The top requests were for:
• household appliances — 359
• repair/reconstruction — 343
• rental/deposit assistance — 298
• food assistance — 261
• utility assistance — 247
• Assistance with FEMA benefits (163) and other benefit access (111)
Of the households that applied, 358 had children under 18 and 222 of those were headed by single parents or guardians. More than a quarter, 221, of the households included members age 60 and older, according to case management records.