The announcement by the Department of Commerce was also met with skepticism in some quarters. For months, critics have blamed the Trump administration's anti-foreigner rhetoric and policies for the so-called "Trump slump," using the government's own statistics as a basis for the criticism. Now that those statistics are being called into question, some wonder what's really going on.
"Honestly we're not sure who to trust here," said Jason Clampet, editor-in-chief of Skift.com, a travel industry site. "The current political leadership revels in sowing disinformation."
Skift reported the suspension of statistics Monday night. The International Trade Administration, part of the Commerce Department, quietly made the announcement Friday, stating on its website that "non-U.S. citizens traveling on visas to the United States" were "being categorized as U.S. residents" in records compiled by U.S. Customs and Border Protection.
A government official, who was not authorized to speak for attribution, told The Associated Press on Tuesday that as many as 4.5 million international travelers may have been undercounted from the end of 2016 through 2017. The official said it's possible that some of those travelers were not staying in the U.S. but were merely flying through an airport here to a third country, in which case they should not be counted as arrivals. The statistics will be revised once the analysis is done.
Customs and Border Protection didn't immediately respond to a request for comment.
The government data — specifically known as I-94 overseas arrivals data — is a lagging indicator, showing statistics from about six months earlier. The reports are put out by the International Trade Administration's National Travel and Tourism Office.
There's been a discrepancy for months in the downturns reported by the NTTO and data from other sectors of the travel industry. Florida reported 116.5 million people visiting in 2017 despite Hurricane Irma, up 3.6 percent from 2016. And New York City had 62.8 million visitors last year, up 2.3 million from 2016, including an all-time high of 13.1 million international visitors.
The hotel industry has also been booming. "Total U.S. room demand is higher than it has ever been," said Jan Freitag, senior vice president of STR, which tracks hotel performance. "We break records every month." In 2017, hotels sold 1.23 billion room nights in the U.S., up 2.7 percent from 2016.
Freitag warned against politicizing the Department of Commerce's decision to re-analyze the statistics. "The data should just be what the data is and people make mistakes," he said.
Many local markets rely on statistics from Tourism Economics, an Oxford Economics company, to count their visitors using multiple sources of data, including airline passenger numbers and credit card spending.
Sacks, the Tourism Economics president, noted the "irony" in government statistics painting a more negative picture than what was happening. "If you were thinking about conspiracy theories, that they might cook the books to show more positive results, it was quite the reverse," he said.
But he also said that policy and rhetoric from the White House do matter, pointing to drops in visitors from the Middle East and Mexico. He credited local tourism organizations with marketing campaigns that "convey a message of welcome" to counteract Washington.
Tori Barnes of the U.S. Travel Association, which represents the travel industry, said her organization appreciates the government's "commitment" to getting the statistics right. But she added: "Even if changes to the official federal data reveal stronger numbers of visitors to the U.S. in 2017 than previously reported, the fact will remain that while international travel is spiking globally, the U.S. is losing a share of that growing market to our competitors around the world."