Virgin Atlantic passengers stuck on snowy New York tarmac for 6 hours

The flight originally was supposed to leave at 6:30 p.m. Monday, but nearly six hours later, the pilot announced the plane wasn't going to take off. Passengers were sent to the terminal for the night.

Traveler Helena Shackleton of Yorkshire, England, said passengers were "really frustrated."

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"Our luggage is still on there because they said there is no one qualified to take it off. It's a complete disaster," Shackleton said.

Felix Kunze of Brooklyn said the airline gave passengers $15 vouchers for McDonald's. He also said on Twitter that the delay was caused by a technical issue.

NBC News said airline officials did not return a request to comment on the delay.

Click here or scroll down to see photos and social-media updates from the scene.

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