“While the scammers say they are working on behalf of DP&L, this is not the case,” said Lesley Sprigg, director of corporate communications.
“The scam company attempted to get bills from business utility customers on the East Coast in August and is now calling DP&L business customers this month. With all the information on the utility bill the scammers could ‘slam’ customers and switch them to another electricity provider without permission.”
Sprigg said businesses should alert the local Better Business Bureau if they are contacted as part of this scam.
If a business has provided a scammer with a copy of their bill, they should send an email via www.dpandl.com/email or call the DP&L Business Solutions Center: 800-253-5801.
“If it sounds too good to be true, it probably is. If someone contacts you and offers to refund your utility bill after you provide your bill or other personal or financial information, it is a scam. The purpose could be to switch your provider without your authorization or to steal your identity or possibly deduct money from your bank account,” Sprigg said.
She added that those receiving calls should never give anyone information such as account numbers, Social Security numbers, bank account numbers or credit card numbers unless you initiated the conversation and you are confident the transaction is legitimate.
Dayton Power and Light provides service to more than 500,000 retail customers in West Central Ohio. It was acquired by The AES Corp. in 2011.
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