If you have frozen pipes other plumbing issues, your BBB offers tips for finding a trustworthy plumber:
• Shop around and compare several plumbing companies. Request bids detailing the work to be done, materials needed, cost and payment terms.
• Get recommendations from friends and family. If they’re pleased with their plumbers, most likely you’ll be too.
• Find out if the plumber is a member of a professional association like the Dayton Plumbing, Heating and Cooling Association.
• Consider reputation, years of service and services provided, as well as cost.
• Be sure plumbers are licensed, bonded and insured. In addition, determine if the plumber will obtain necessary permits.
• Get a written contract, which details the work to be completed. Be sure verbal promises are included, in addition to warranty/guarantee information. Don’t sign anything until all blanks are completed.
• Don’t pay for the job in full until it’s complete. However, some plumbers may require a deposit before beginning the job. Make checks payable to the company, not the individual performing the work.
• Watch out for plumbing contractors offering quick solutions or using misleading statements, high pressure or scare tactics.
• Don’t be afraid to say no or get a second opinion if large repairs are recommended.
Remember, when temperatures dip, disconnect all garden hoses, turn off shut-off valves to outdoor faucets and be sure to cover exposed pipes with insulation. In addition, professionals say never try to thaw a pipe with a torch or other open flame. You may be able to thaw a frozen pipe with warm air from a hair dryer.
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