Scam artists have evolved by using text messages to con people into providing personal information. A combination of short message service (SMS or text messaging) and phishing, smishing occurs when scammers pose as banks or other trusted companies and send bogus text messages to notify you of account problems. They need to verify personal information and provide Web sites or telephone numbers for you to do so. Once entered, thieves use your information to steal your money and identity.
Another smishing example involves text messages as confirmations recipients will be receiving products or services unless they cancel orders. Phony Web site addresses are provided for cancelling charges by entering credit card information. The BBB advises you to be on guard if someone requests personal information whether it’s through e-mail, telephone or text messages. Guard against smishing as you would phishing. Check companies out with the BBB by visiting www.bbb.org or calling (937) 222-5825 or (800) 776-5301.
John North is president and CEO of the Better Business Bureau
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