Small businesses couldn’t compete with large companies’ billion-dollar ad budgets and teams of consultants in the past. Now, with a modest investment, they can reach their target audience quickly and cheaply. Moreover, for businesses that operate using e-commerce, their market is now national or global instead of limited to our small town.
During the past 16 months of the pandemic, digital tools’ value has only become more apparent. Social media platforms like Facebook, Instagram, Twitter, and tools like Google My Business allowed our clients to communicate directly with the public quickly and easily. In addition, for companies that operated brick and mortar stores that were forced to close or limit occupancy, we helped them transition quickly to e-commerce, online shopping, and direct-to-consumer shipping.
Obviously, we would not be in business without the various digital tools and services that we help our clients leverage. But many of our clients wouldn’t be in business or would not be as successful without them.
When lawmakers set their sights on big businesses, their actions almost always have repercussions for small ones. New regulations could mean more expensive and less effective tools for my clients’ businesses. That means less room on my clients’ balance sheets for my companies’ services and less revenue for me to continue to invest in growing my business. It’s past time for Congress to consider what their actions will mean for small businesses and not rush into passing laws that will inevitably harm their futures.
Ryan Berry is the founder of Berry Digital Solutions in West Liberty, OH, and a member of the Connected Commerce Council.