The city says it hopes the automated calls will encourage people to pay their bills and set up payment arrangements, reducing the number of utility disconnections.
The calls feature a 50-second recorded message that tells customers how they can make payments to avoid service disruptions.
Calls will be made to customers with a three-day notice of impending disconnection.
Customers who get a call have the option to make an immediate payment using a credit or debit card.
Water bills can be paid at paydaytonwater.com, the City Hall customer service center at 101 W. Third St., by phone at 937-333-3550, or at CVS and Family Dollar stores in Dayton.
Customers who have questions or need to make payment can call 937-333-3550.
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