Company hiring for more than 85 new positions in West Chester, Springdale

A health and well-being company is hiring more than 85 full-time employees in southern Ohio at its Humana Pharmacy dispensing facility in West Chester Twp. and its call center in Springdale.

Humana Pharmacy is Humana Inc.’s mail-delivery pharmacy service. The convenience of mail delivery and continued growth of Humana’s health plan membership have created increasing demand for Humana Pharmacy’s services, company officials said.

The company is hiring inbound contacts representatives, pharmacy distribution clerks, pharmacy technicians and technicians in training. Inbound contacts representatives respond to both inbound and outbound customer needs, including order status questions, resolving issues, and educating members on their pharmacy benefits. This role is located at the Springdale call center.

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Pharmacy distribution clerks are responsible for the receipt and shipment of incoming materials, supplies, and products. Openings are for second shift roles, which typically run from 5 p.m. to 1:30 a.m., Sunday to Thursday. Second shift employees will receive shift differential pay. This role is located at the West Chester Twp. dispensing facility.

Humana, which was founded in 1961, opened its West Chester Twp. location in 2008, a company spokeswoman said.

Pharmacy technicians and technicians in training may be taking inbound calls from Humana members, resolving matters related to mail-order pharmacy, making outbound calls to provider offices or Humana members, or performing data entry of prescriptions. Qualified candidates must have an active Pharmacy Technician license with the state of Ohio. These roles are located at the Springdale call center.

A one-day job fair for the pharmacy distribution clerk role has already been held.

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Interviews for the other positions will take place this month. Start dates range from February to March.

In addition, qualified pharmacy technicians that start before March 31 are eligible to receive a $500 signing bonus if still employed with Humana on a pay date after 180 days.

All positions are full-time, permanent roles and include a full comprehensive benefits package and competitive pay. Other benefits include paid volunteer time off, tuition reimbursements and a weekly wellness break. Interested candidates can watch a video to see Humana Pharmacy’s mail-delivery process in action.

To apply, candidates should visit and search requisition numbers: R-209639 for Inbound Contacts Representative, R-211811 for Pharmacy Distribution Clerk and R-208368 for Pharmacy Technicians and Technicians in Training.

Humana, which employs more than 2,600 employees in Ohio, was named a 2018 Healthiest Employer in the 1,500-4,999 employees category by the Cincinnati Business Courier.

Humana Pharmacy was recently named the Highest in Customer Satisfaction with U.S. Mail Order Pharmacies. Humana Pharmacy received the highest score among mail order pharmacies in the J.D. Power 2018 U.S. Pharmacy Study of customers’ satisfaction with their pharmacy.

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