The Ombudsman contacted the city and spoke to a person in the engineering department. The staff person sent a crew to investigate. The staff did not conclude that the light belonged to the city, and a check with other providers of lights yielded no definitive ownership. However, the crew was able to repair the light because of its style of manufacture. The women were grateful to the city staff for “going the extra mile” and repairing the light.
The Ombudsman Column, a production of the Joint Office of Citizens' Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to the Beerman Building, 11 W. Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at ombudsman@dayton-ombudsman.org or like us on Facebook at "Dayton Ombudsman Office."
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