More than half of the nursing homes and assisted-living facilities in our nine-county area scored above the statewide average in a resident satisfaction survey released this week.
Village Green Health Campus in Greenville scored highest among area assisted-living facilities with a score of 98.89 (out of a possible 100). That was the seventh-best score among Ohio’s 635 surveyed facilities.
>> FIND A SCORE: Search the surveyed facilities in the region
Sycamore Glen in Miamisburg had the top score in the Dayton metro area at 97.53. That was good for No. 27 in the state. Oak Creek Terrace is Kettering was ranked No. 37.
Greenville also is home to the area’s highest-ranking nursing home, Brethren Retirement Community. Its 96.09 score ranked 13th in the state, out of 960 facilities. National Church Residences Legacy Village in Xenia ranked 15th at 95.82.
The statewide average score for assisted living facilities was 91.7. For nursing homes, the average score was 87.
The lowest-scoring assisted-living facilities in the Dayton area: Pristine Senior Living & Post-Acute Care of Dayton, No. 620; The Cottages of Clayton, No. 613, Brookdale Kettering, No. 601.
The lowest-scoring nursing homes in the area: Dunbar Health & Rehab Center, No. 930; Cedars of Lebanon Care Center, No. 926; Wood Glen Alzheimer’s Community, Dayton, No. 901.
The Ohio Department of Aging’s report surveyed nearly 50,000 residents of such facilities. Residents suggested that the facilities can improve by building stronger relationships between staff and residents; make staff more available at key times; provide better food; and resolve issues in a more timely manner.
“Using data from this and similar surveys, Ohio has developed several quality improvement projects to help facilities develop processes, policies, services and activities that enhance the resident experience,” said Beverley Laubert, the State Long-Term Care Ombudsman.
Ohio nursing homes are required to participate in at least one quality improvement project every two years to keep their licenses active, according to the report.
The survey was conducted between August and December 2015 by Vital Research, LLC, under contract with the Ohio Department of Aging. Survey costs were supported by fees charged to providers by the state. Interviewers met face-to-face with a sample of residents at each facility.
This year, the department will survey family members of nursing home and residential care facility residents.
Top 15 nursing homes in region (with state rank and score):
13. Brethren Retirement Community, Greenville, 96.09
15. National Church Residences Legacy Village, Xenia, 95.82
23. Village Green Health Campus, Greenville, 95.16
24. Otterbein Middletown, Franklin, 95.14
36. Piqua Manor, Piqua, 94.25
49. Knolls of Oxford, Oxford, 93.78
56. Mount Pleasant Retirement Village, Monroe, 93.66
59. Versailles Health Care Center, Versailles, 93.63
63. Heartland of Eaton, Eaton, 93.39
66. Chesterwood Village, West Chester, 93.28
72. Heartland of Greenville, Greenville, 92.96
74. Oakwood Village, Springfield, 92.89
76. Stonespring of Vandalia, Dayton, 92.84
79. Widows Home of Dayton, Dayton, 92.81
81. Forest View Care & Rehabilitation Center, Dayton, 92.78
Top 15 assisted-living centers in region (with state rank and score):
7. Village Green Health Campus, Greenville, 98.89
17. Brookdale Greenville, Greenville, 98.37
27. Sycamore Glen Retirement Community, Miamisburg, 97.53
37. Oak Creek Terrace, Kettering, 97.08
48. Mason Health Care Center, Mason, 96.59
52. Grace Brethren Village, Englewood, 96.41
54. Dayview Assisted Living, New Carlisle, 96.34
61. Brookdale Beavercreek, Beavercreek, 96.28
68. Lincoln Park Manor, Kettering, 96.12
75. Oakwood Village, Springfield, 95.97
77. Clark Memorial Home, Springfield, 95.9
83. Forest Glen Health Campus, Springfield, 95.8
90. The Legacy at Forest Glen, Springfield, 95.69
92. Vancrest of Urbana Assisted Living, Urbana, 95.65
94. Otterbein-Lebanon Retirement Community, Lebanon, 95.59
About the Author