Guests who purchased tickets for the upcoming season directly from the Fraze Fanfare box office, Etix online or over the phone will automatically receive a refund within the next 14 days.
The Fraze has annually generated $4.5 million for Kettering and has been a staple for concert season since 2001, with acts like the Avett Brothers, Little Big Town, and Earth Wind and Fire coming to town.
In recent years, the city of Kettering has had to increase its subsidy for the venue. Last fall, the city agreed to infuse $1 million into the Fraze Pavilion’s budget to help attract acts to the concert venue.
This year’s summer concert series was chock full of feature acts including: Gladys Knight, the Texas Tenors, Chris Botti, Styx with Night Ranger, Trace Adkins, Jeffrey Osborne and Peabo Bryson, plus other special events.
The Levitt Pavilion’s summer concert series is on hold while organizers wait to learn more about coronavirus procedures and precautions from state and local authorities.
At this point, organizers assume that no concerts will take place at Levitt Pavilion through May and June.
“We are still holding on to the hope our 2020 Eichelberger Concert Season will happen, and there will be free music at Levitt Dayton,” said Lisa Wagner, Executive Director, Friends of Levitt Pavilion Dayton. “We are taking it day by day.”
MORE: Coronavirus: Complete coverage from the Dayton Daily News
Wagner said public safety is Levitt Dayton’s number one priority.
Wagner said the concert season would typically end in late September, so the organizers are remaining “fluid and flexible in our approach of making music accessible for everyone, as I am sure, when it is safe to do so, we would all enjoy connecting to music on a warm summer night.”
MORE: People told us what they love about the Fraze, and what they’d change
The Rose Music Center in Huber Heights is still planning on a concert season, according to Huber Heights City Manager Rob Schommer.
Shows that had been scheduled for May and June have been moved to later dates or canceled.
The Rose Music Center canceled Alice Cooper, with Tesla and Lita Ford; the Steve Miller Band, with Marty Stuart & His Fabulous Superlatives; and The Hollies.
“We are optimistic that the state will lift those restrictions that would keep us from having a concert season and we are looking forward to the continued reopening of the state,” Schommer said. “We want to get back to an important part of people’s lives, which is entertainment.”
Schommer said if the venue reopens, they will look into doing some transactions “touchless” and will take all health department and industry recommendations on how to operate post-coronavirus.
MORE: Rose Music Center has record year for profit, shows
“We want to make sure that the patron experience is as comfortable as possible,” Schommer said. “The patron and performer experience is the most important thing to us.”
Due to the recent cancellations and postponements at the Rose Music Center, the venue has issued a new refund policy for its guests. Ticket holders who bought tickets through Ticketmaster will automatically get a refund for canceled events or have 30 days to opt in to receiving a 150% credit to use toward buying future tickets.
Tickets purchased for a show that has been rescheduled will automatically be valid for the new date, unless the ticket holder wants to get a refund for that rescheduled show at least 30 days before the new date.
If the show is postponed with no new date set as of yet, ticket holders will be able to choose their refund option once the new date is announced. If ticket holders still have yet to hear of the fate of their postponed show 60 days after its original date, the 30-day window for refunds will open at that time.
More information about this policy change was sent out to all ticket holders around on May 1.
MORE: 58,000 people attended free Levitt concerts in first full season
Mayor Don Patterson, who has been champion the efforts of the community and those in the Miami Valley to stay safe and work together during the COVID-19 crisis, echoed Schwieterman’s sentiments.
“No matter how big or small, decisions made lie in the best interest of our residents. Until we have guidance from the state of Ohio regarding mass gatherings, we have no other choice without putting our community, employees, customers and performers at risk,” Patterson said.
Kettering has also cancelled its Go 4th Fireworks Independence Day celebration due to the coronavirus pandemic, while also announcing that the Adventure Reef Water Park and splash pad at J.F. Kennedy Park will not open this year, as well as, all summer camps and sports programs are cancelled.
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