Hamilton utility customers: City is offering you an incentive to switch to e-billing

Hamilton utility customers who agree to receive their bills electronically, saving bill-printing and mailing costs, or who agree to automatic payments of bills, will be entered to win an iPad Mini 4 if they do so by April 30. STAFF FILE PHOTO

caption arrowCaption
Hamilton utility customers who agree to receive their bills electronically, saving bill-printing and mailing costs, or who agree to automatic payments of bills, will be entered to win an iPad Mini 4 if they do so by April 30. STAFF FILE PHOTO

Utility customers in Hamilton have an electronic-device incentive to switch to more environmentally friendly billing methods.

For customers who either agree to receive bills by email — avoiding postage and bill-printing costs — or who agree to make automatic payments electronically on the bills’ due dates, the city’s electronic-vending contractor, Invoice Cloud, is offering the chance to win an iPad Mini 4.

ExploreBUSINESS NEWS: Toys “R” Us website goes black: No more online shopping for customers

People must register by April 30 for a chance to win the device, which sells in the $350 range.

The city has about 30,000 customers, and 2,570 of them have gone paperless.

If you already have agreed to receive electronic payments or sign up for AutoPay, through which bills automatically are paid electronically, you automatically will be entered for the iPad Mini 4, said Darla Bokeno, the city’s customer service superintendent.

Those who sign up for both programs each will be entered twice for the possibility to win. People are allowed to receive their bills electronically and then either mail them in or take them personally to the city’s billing area.

Credit: DaytonDailyNews

caption arrowCaption
A high-tech drone is on a mission to help Hamilton??€™s municipal utilities avoid power failures, and speed the process of ending the outages after storms.

Credit: DaytonDailyNews

Each customer who signs up for paperless billing saves the city’s utilities 24 cents per month, a savings the city plans to pass back on to its rate-payers by keeping utility rates a bit lower. Customers who sign up will have the ability to view their bills online and will be able to print them out if necessary.

ExploreMORE: Hamilton’s fire department has a new $159K investment. Here’s what it will do for the community.

The electronic program also allows people who have multiple properties to link their accounts. People also can sign up to receive their bills via texts to their phones, after which they can pay their bills by replying to those texts, Bokeno said. But the text program does not enter people in the chances to win the iPad Minis, she said.

The city had received many requests for electronic billing, staffers said.

In the next two months or so, the city expects to give those who receive electronic access to their bills the same pamphlets and other information items that those who receive paper bills now get in their billing envelopes that inform people about city programs, Bokeno said.

About the Author