The Ombudsman sent an inquiry to the ODJFS requesting that the man’s date of eligibility for the QMB program be reviewed and that the correct date be sent to the Social Security Administration (SSA). The effective date of April 1, 2016 was sent to the SSA.
Several weeks later the man called to report he had received reimbursement for his QMB payments back to his eligibility date of April 1, 2016. The man was grateful for the intervention of the Ombudsman, and stated that he wished he had come to the Ombudsman months earlier to get his problem resolved.
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to the Beerman Building, 11 W. Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at ombudsman@dayton-ombudsman.org or like us on Facebook at “Dayton Ombudsman Office.”
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