- Wednesday, Feb. 19. Taxpayers can call CCA at 216-857-7382 beginning Feb. 1 to schedule an appointment. There will not be walk-in service this day.
- Friday, Feb. 28. CCA representatives will be available at Riverside City Offices, 5200 Springfield St., from 9 a.m. – 2 p.m. for walk-in services.
- Wednesday, Mar. 11. Representatives will be available by appointment.
- Thursday, Mar. 19. Representatives will be available by appointment.
- Saturday, Mar. 21. CCA will offer walk-in assistance from 9 a.m. to 2 p.m.
EARLIER REPORT: Riverside changes agency that handles city income taxes
Making an appointment allows residents to schedule a more confidential and personal time to get tax return assistance, city staff said.
Riverside taxpayers will file their 2019 tax return through CCA. Payments should be made to CCA - Division of Taxation.
Due dates will remain the same, and city tax code has not changed, according to Riverside’s Finance Director Tom Garrett.
The city’s tax rate will stay the same.
Taxpayers must file a paper return if they are farmers, self-employed or rent out property. Taxpayers with more than one city listed on their W2 may also need to file a a paper return, Garrett said. A full list of restrictions is available on CCA's website.
Taxpayers can get a CCA tax form in the city office building at 5200 Springfield Street, Suite 100, or on the city's website.
In July, Riverside City Council decided to contract with CCA to administer its taxes. Riverside had filed with the Regional Income Tax Agency (RITA) for nearly 25 years, said City Manager Mark Carpenter.
CCA also serves Clayton, Germantown, West Milton, New Carlisle and Union Twp. in this area. After Riverside leaves RITA, the only governments from the Miami Valley the organization will serve are Yellow Springs and Fairborn.
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