Often, veterans may not know or have trouble finding what they need, she said.
“It’s frustrating at best and may act as a barrier to stressed, ill, aging or disabled veterans and their caretakers,” she said.
The call-in service would start with two counselors to answer veterans’ questions. They would dial HelpLink 2-1-1 and be prompted for the option.
“One of the benefits of VetsLink is as a database we keep the calls logged,” she said. “We will follow-up with the callers to see if they get the services they need and if not, why not.”
The region has more than 127,000 veterans in a nine-county region in Montgomery, Greene, Warren, Preble, Butler, Clark, Champaign, Madison and Clinton counties.
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“We’re anticipating as they become more aware and reach out to them, the use (of the hotline) will increase,” Bonacci-Roberts said.
The United Way had targeted the start-up of the VetsLink hotline in late 2016at its Dayton call center, but securing the dollars needed to launch the program has been a challenge, she said.
“We think now, with this challenge grant, we’ll be able to find the resources and the support to launch on Veterans Day this year,” she said.
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Donors may contact the United Way directly or mail a check to the non-profit charity at 33 W. First St., Suite 500, Dayton, Ohio 45402.
The United Way launched a hotline for senior citizens in 2016: SilverLink connects them to financial assistance, food pantries and other needs, according to Catherine Myers, a community outreach coordinator.