“I think it’s just unfortunate,” he said. “Obviously, we were very excited we could get the residents a lower rate. We negotiated, and we were very excited to roll that out.”
For trash, recycling and a toter, WMI’s three-year contract calls for it to charge $12.17 to each residential customer. Under the contract that expired in December, WMI charged those customers $11.69 a month for trash and recycling services, $3 per month for toter rental, and added taxes and a fuel surcharge.
The township became aware of the issue around the last week of 2014, Hinkelman said.
Hinkelman said the township requested customers be given the option of being refunded or that they receive credit on their second quarter bills. Those who want to be refunded should call (866) 797-9018, he said.
The overbilling was an oversight that Miami Twp. Trustee Doug Barry said he does not expect to be repeated.
“It is just one of those unfortunate things that happens sometimes when one department wasn’t aware of a change that another department made,” he said. “They caught it, made the correction and I don’t look for that being a problem anymore.”