“This update is more reliable, and we won’t have as many of the connectivity issues that we’ve had in the past. Prior to this update, AtHoc ran on a server and now it’s more cloud-based, providing better consistency,” said Master Sgt. Todd Wireman, Air Force Materiel Command, Command and Control Operations Training and Standardization manager.
Besides reliability, the new AtHoc will allow for all AFMC bases to connect with the each other’s systems, as well as commands that have historically been left off Wright-Patterson notifications due to technical limitations, such as the Air Force Institute of Technology. When the new system goes in effect, AFIT staff and students will receive the same notifications as the rest of the Wright-Patterson community, according to Wireman.
After updating contact information using a government computer, users can download the Blackberry AtHoc app from either the Apple or Google app stores. After opening the app, users should enter the personal email address they provided into the app and then verify that email address by clicking on the link in an email that they will receive.
When prompted whether to open the link in the AtHoc app, users should agree. Users will then be asked to enter their organization’s code. For Wright-Patterson, users should enter “WPAFB,” without quotes. The system will then connect the user to Wright-Patterson’s AtHoc system through the app. Currently, the app serves as a way to receive messages through AtHoc, but an expanded feature set is planned for the future.
Users who don’t update their information in the new AtHoc system before Feb. 22 will stop receiving all emergency notifications from the base, according to Fraser.
If the white globe icon is missing from the system tray, the user should contact his or her Communications Focal Point or submit a trouble call ticket to have the new AtHoc installed through the VESD shortcut on the government computer’s desktop.
An Air Force-wide migration of the Emergency Mass Notification System requires all AFMC military (active and reserve) and civilians (non-bargaining) to provide an after-hours contact number or personal e-mail emergency notification information. Where bargaining obligations exist, compliance will be highly encouraged but not mandatory for bargaining unit employees until bargaining obligations have been satisfied.
Providing after-duty hours emergency notification information for contractors and non-appropriated personnel is strictly voluntary but is highly encouraged. Foreign nationals may also participate and may remove themselves from the EMNS at any time. Minimum registration fields include: member name, appropriate hierarchy (e.g., organization), duty status (e.g., active/reserve/civilian), work e-mail, and after-hours phone contact.