If you’re considering having your air ducts cleaned, your Better Business Bureau offers some advice to help you find a trustworthy company:
• Steer clear of companies recommending duct cleaning as a routine part of heating and cooling maintenance. The Environmental Protection Agency (EPA) recommends air ducts be cleaned on an as-needed basis.
• Understand dust mites don’t live in duct work.
• Request written estimates from three companies based on similar specifications.
• Find out how long companies have been in business and check references.
• Make sure companies are insured and members of the National Air Duct Cleaners Association (www.nadca.com) with certification to do HVAC system cleaning.
• Ask if the company will clean the complete system, including coils and fans.
• Don’t allow the use of chemical biocides or treatments unless you fully understand the pros and cons.
• Know air duct cleaning on average runs upwards of $1,000 per heating and cooling system depending on the services, size of the system and contamination level.
• Contact your BBB for a list of Accredited Businesses specializing in air duct cleaning or check on ones you’re considering. Visit www.bbb.org or call (937) 222-5825 or (800) 776-5301.
John North is president and CEO of the Dayton Better Business Bureau.
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