Ombudsman assists with delay in ending child support payment

A building on West Monument Avenue that houses the Dayton-Montgomery County ombudsman's offices. CORNELIUS FROLIK / STAFF

A building on West Monument Avenue that houses the Dayton-Montgomery County ombudsman's offices. CORNELIUS FROLIK / STAFF

Editor’s note: The Dayton Ombudsman Office provides weekly columns to the Dayton Daily News to bring awareness to issues it sees in the community.

Recently a man contacted the Ombudsman for assistance in ending his ongoing payments for child support for his youngest child. The man represented that the emancipation should have taken place a year ago, because that is when his daughter graduated from high school. There was a hearing in April, during which all documents required to end the support order were presented. The Magistrate wanted to expedite the process because it had been going on so long, and the documents were delivered to the agency on the very day of the hearing. At the point when the man contacted the Ombudsman, the agency was holding $3,500 and was still taking out payments from his paychecks. There is a waiting period of 14 days for the decision to receive action; that time had passed and yet there was no action.

The Ombudsman contacted the agency, which explained the objections received to the emancipation, which had caused the delay. Because the case is paid in full, the agency can now issue the termination order to the man’s employer. Within days, the agency confirmed that the termination order was sent to the employer, and the case was going forward to closure, once the money in holding had been disbursed.

The next week the man reported receiving the funds and was thankful for our help.

The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606, Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.

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