Computer glitch woes

Need any more evidence of just how interconnected we are today? You probably saw the news Monday that a power outage in Georgia led to a systemwide computer blowout for Delta airlines.

“While the Delta outage on Monday is massive, it’s not unprecedented,” according to the Washington Post. “Other airlines have suffered computer errors or glitches that have caused chaos for customers. … Computers and automated systems have increased the efficiency and productivity of businesses in ways that were unimaginable a century, or even decades ago.

“But whether because of cyberattacks or just plain computer errors, the inter-connectivity built into almost all aspects of our lives means that one problem can quickly cascade into a catastrophe. Hence, companies need to have a plan in place for when something goes wrong.”

What Delta did, apparently, was start writing out boarding passes with pen and paper.

Thoughts? Email rrollins@coxohio.com.

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