"I paid a huge fine for that violation and is that fair? Absolutely not. I felt very persecuted," Glickler said.
Larry said Glicker Funeral Home has always had price lists ready but now he makes sure that every person gets one right away.
What are your rights under the Federal Trade Commission Funeral Rule?
"It's like... here you are, here's your price list. We're very sorry for your loss," said Glicker. "I don't like doing it like that but that's what we're being forced to do."
The Funeral Consumers Alliance wants prices on-line so consumers can compare. Some places already to that and others advise you to get prices over the phone.
Dan Tobias of Tobias Funeral Home said with an in-person visit, you can see what you are buying and get an explanation of the price list.
WATCH: Funeral home owner discusses violation
"If you have it in print and on paper, it makes more sense," Tobias said.
What can you do to protect yourself? The Better Business Bureau advises consumers to check web sites to see ratings and comments of funeral homes.
Since the undercover program began in 1996, the FTC inspected more than 3,000 funeral homes and found 530 with violations. Michigan had the worst compliance rate with 10 out of 15 funeral homes cited. California had the best record with all 10 homes inspected in compliance.