• An easy-to-use administrative tool that allows staff to quickly make changes;
• A responsive design that adapts to phones, tablets, laptops and computers;
• A simple search function that makes it easier to find information and services;
• An ‘Answers’ tool that lets users quickly access frequently asked questions.
The city has had the new site, west-carrollton-oh.proudcity.com, up for about two weeks seeking feedback from users. The site will continue to provide an online payment option for utility bills, taxes and fines. It will also allow users to report a problem such as pothole or trash issue.
After the official site is launched, the new site will continue to evolve and get better over time as the city discovers and addresses user needs.
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