The company does not believe its kmart.com or Sears customers were impacted or that debit PIN numbers were compromised, according to a letter posted on Kmart’s website by Gareth Glynne, senior vice president of retail operations.
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“Given the criminal nature of this attack, Kmart is continuing to work closely with federal law enforcement authorities, our banking partners, and IT security firms in an ongoing investigation. We are also actively enhancing our defenses in light of this new form of malware. Data security is of critical importance to our company, and we continuously review and improve the safeguards that protect our data in response to changing technology and new threats,” Glynne wrote.
Customers can contact the customer care center at 888-488-5978.