Vectren warns of bill payment scam

Vectren Energy Delivery is warning customers about a multi-state bill payment scam that has resurfaced in the company’s electric service area. Officials said the scam primarily targets businesses.

As part of the scam, customers receive an unsolicited call from a fraudulent individual claiming to represent Vectren. The scammer warns that a Vectren technician will disconnect the customer’s energy service if the customer fails to make an immediate payment — usually within a half hour.

Customers are instructed to purchase a prepaid debit card from a local store and then call the scammer back to supposedly make a payment toward the Vectren bill. Upon receiving the debit card’s receipt and PIN numbers, the scammer has immediate access to the debit card’s funds and drains its balance.

Officials said customers who receive such a call should contact local law enforcement. Customers also can reach Vectren’s call center by phone at (800) 227-1376.

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