Counterfeit products falsely labeled as Jergens lotion is being sold in some retail locations in the U.S.
Cincinnati-based company Kao USA is warning consumers about the counterfeit lotion, falsely labeled as Jergens Ultra Healing 10 oz. and Jergens Original Scent 21 oz. The counterfeit product has been sold in the Northeastern U.S.
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Only a small number of products have been identified, and there have been no reports of adverse health effects, injury or impaired immune systems. The counterfeit product has a thin, watery consistency and has an unpleasant texture, color or odor.
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The counterfeit manufacturer has replicated the UPC code and Lot Codes on the back of the package:
• Falsely labeled Jergens 10 oz. Ultra Healing (UPC 19100-10998 with Lot Code X0G30055)
• Falsely labeled Jergens 21 oz. Original Scent (UPC 19100-10994 with Lot Code X0G13154)
If a consumer thinks a product is counterfeit, they should contact Kao USA Consumer Care Center at 1-800-742-8798 or email@example.com.
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