The company said the problem likely affects only batch codes 1728, 1730, 1731, 1734 and 1746. Those codes are the four-digit number at the bottom right on a silver label on the bottom of the unit.
In terms of slow-cooker problems, this issue pales to the controversy Crock-Pot faced when NBC’s popular series “This Is Us” showed a unit catching fire, killing a character, though both the show creator and unit manufacturer said such a scenario was nearly impossible.
As for the Gem multicooker, the company said to stop using the product immediately if you have one of the affected models, and it will provide further instruction once it learns more from the U.S. Consumer Product Safety Commission. Customers can also call the company at 1-800-828-7280, ext. 2
About the Author