The Dayton Daily News team thanks you for supporting local journalism that keeps our community informed.
We know that, from time to time, you might have a question or issue that requires our assistance. Below you will find the contact information for staff at the Dayton Daily News who will help you find what you need.
You may also click here to be directed to our FAQ’s page.
Newspaper Subscriber Services
Below, you’ll find information about managing your account plus hours and contact information for customer service. If you can’t find what you need call 888-397-6397, email Customer Care or visit My Account.
Our online subscriber portal allows you to manage and update many areas of your account. Visit My Account to:
- Link your account for digital access
- Start a delivery hold while you’re on vacation
- View the status of your account
- Report an issue with your print delivery
- View and pay your bill
- Update payment information
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For questions about your home delivery or Dayton Daily News epaper subscription, call 888-397-6397, email Customer Care or visit My Account.
Customer Care Contact & Hours
You can call 888-397-6397 between the following hours:
- Monday – Friday: 6:30 a.m. to 4:30 p.m.
- Saturday: 7:30 a.m. to 11:30 a.m.
- Sunday: 8 a.m. to 12:00 p.m.
- Holidays: 7:30 a.m. to 11:30 a.m.
If it’s after hours, there are many ways to manage your account online at My Account or use our self-automated phone system.
You can also email customer service representatives at Customer Care. Someone will respond within 48 hours.
The Dayton Daily News wants to hear from readers who have news or article suggestions. Choose one of the contacts below based on your news tip.
For questions or concerns about news articles or photos, please call 937-610-7502.
To submit general news: email@example.com
To report breaking news or news brief: BNT@coxinc.com
To submit calendar or event information: Edletter@coxinc.com
To submit information for the weekly Neighbors section: Neighbors@coxinc.com
To submit a letter to the editor: Edletter@coxinc.com
For sports questions or submissions: COPSports@coxinc.com
For automotive news and sales: Wheels@coxohio.com or call 937-610-7325.
You can see our full staff list by visiting our staff page.
Newsletters and Alerts
To sign up for newsletters, or opt-out of ones you currently receive, visit My Account preferences.
To sign up for or manage breaking news alerts, visit breaking news services.
To download the Dayton Daily News ePaper app on your IOS device, visit our Apple application page.
Below, you’ll find contact information and service web addresses for our advertising team.
Advertising (Digital and Print inquiries)
Visit us at our Cox First Media page.
Visit us at Dayton Daily News Classifieds
To place an ad online: visit our page to Place Ads
Email Legal here
Visit us at our Obituaries page.
Visit us at our Cox First Media page.
Real Estate Advertising:
Visit us at our Homes page.
If you are a journalist preparing a news story about the Dayton Daily News, please contact Allison Swanson.
Verify Job System is the authorized provider of employment verification services.
To verify employment for one of our employees, please visit our verify page or call 800-800-4857 and utilize the Cox Company Code (7220).
Publisher: Suzanne Klopfenstein, Suzanne.Klopfenstein@coxinc.com
Chief Content Officer and Editor: Ashley Bethard, Ashley.Bethard@coxinc.com
Controller: Dave Dashewich, Dave.Dashewich@coxinc.com
Senior Human Resource Business Partner: Damon Woods, Damon.Woods@coxinc.com
Senior Director of Sales: Amy Houghtling, Amy.Houghtling@coxinc.com
Director of Audience: Barbara Kedziora, Barbara.Kedziora@coxinc.com