Earlier in the day, Verizon customers calling the non-emergency and administrative lines could not get through.
See update below on previous issue from with Verizon Wireless Customers contacting the Regional Dispatch Center's non-emergency number: pic.twitter.com/EYK5MY2hry
— Montgomery County Sheriff's Office (@mcohiosheriff) July 26, 2023
When the calls were placed, the phone would ring and the caller gets a message saying “All circuits are busy.” The 911 lines were not affected by the issue.
“We extend our gratitude to our residents for their patience and understanding during the resolution process. As always, the safety and well-being of the community remain our top priority,” the sheriff’s office said.
Verizon customers can continue calling the non-emergency line, 937-225-4357 (HELP), for assistance.
Multiple law enforcement agencies throughout Ohio and the U.S. reported similar issues Wednesday. The Butler County Sheriff’s Office and Macedonia Police Department also said Verizon customers were not able to get through to non-emergency lines.
We are aware of multiple reports of Verizon cellular customers are unable to call multiple Butler County, Ohio dispatch centers non-emergency and administrative lines. This includes all district phones.
— Richard K. Jones (@butlersheriff) July 26, 2023
When calls are placed, it rings when the call is connected and then the… pic.twitter.com/HkbpUtFM3C
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